Product Support Lead - Onsite in SF, AI-Driven
Listed on 2026-10-17
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IT/Tech
Product Engineer, HelpDesk/Support
Town is seeking an experienced Product Support professional to own the user experience when issues arise, in our San Francisco office. You’ll handle complex cases, collaborate with engineers, and turn learnings into docs, tooling, and product feedback to sharpen the entire system.
You’ll be part of a warm, technically adept team that values empathy, trust, and clear communication. This is a high-ownership role with a direct impact on user satisfaction and product quality.
Consider building your career as a Product Support Lead
- Onsite in SF, AI-Driven at Town.
Learn more about the Product Support Lead
- Onsite in SF, AI-Driven role in the description above.
We appreciate your interest in this position.
Join Town and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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