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ServiceNow ITOM Manager — IT Operations & Mapping Lead

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: EY
Full Time position
Listed on 2026-10-17
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant, AI Business & Operations, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 223000 - 273000 USD Yearly USD 223000.00 273000.00 YEAR
Job Description & How to Apply Below

EY in San Francisco seeks a Manager for IT Operations Management (ITOM) with Service Now expertise. You will guide ITOM deployments, lead client workshops, and mentor offshore teams to deliver robust Service Mapping, Discovery, Event Management, and CMDB solutions.

You’ll collaborate with clients to define requirements, validate architectures, and ensure successful testing and adoption in both waterfall and agile projects. Hybrid work model in SF.

This is a genuine role to take on the Service Now ITOM Manager — IT Operations & Mapping Lead role at EY.

We invite applications for the Service Now ITOM Manager — IT Operations & Mapping Lead position located in San Francisco, CA, United States.

The following opportunity is for a Service Now ITOM Manager — IT Operations & Mapping Lead with EY.

Our organisation is growing, and we are hiring a Service Now ITOM Manager — IT Operations & Mapping Lead in San Francisco, CA, United States.

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