Senior Technical Program Manager, Trust & Infrastructure

Technical Program Managers (TPMs) lead large-scale, cross-functional initiatives across Salesforce’s Technology & Products organizations, owning programs from initiation through closure. The Senior Technical Program Manager, Trust & Infrastructure is a senior individual contributor who leads programs migrating Salesforce customers and workloads onto and within Hyperforce, our infrastructure product built on third-party substrates like AWS and GCP.

You’ll partner with leaders across Engineering, Capacity Planning, Product, Customer Enablement, and Operations to deliver predictable, low-risk migrations at global scale, spanning existing internal and external customers and net-new business.

This is a fast-paced, dynamic environment with mission-critical deliverables and a steady stream of unforeseen challenges. It suits someone who thrives in a culture of ownership, delivery, and innovation.

• Lead complex, multi-team migration programs from initiation through closure, aligning teams around scope, vision, and business goals, with clear milestones, governance, and success criteria.
• Drive programs across multiple migration types, including existing internal and external customers and net-new business, aligning targets, sequencing, and readiness with engineering and business partners.
• Run program cadences, including Steering Committee meetings, to make decisions, remove obstacles, and manage escalations, and publish clear status for leaders with risks, asks, and decisions up front.
• Track risks, issues, and dependencies, define program metrics, and use data and AI tools to guide priorities and speed up planning and reporting.

• You have 8+ years of enterprise software/technical program or engineering management experience at an enterprise technology company, leading cloud infrastructure, platform migration, or SaaS programs.
• You’ve led complex, cross-functional technical programs end to end, including planning, dependency and risk management, governance, and stakeholder alignment.
• You understand public cloud infrastructure well enough to engage credibly with engineers on migration approaches and readiness.
• You turn technical risks into business impact and clear executive decisions, take ownership in ambiguity, and lead through influence without direct authority.

• You’ve led large-scale cloud or multi-cloud migrations, or infrastructure consolidation programs, for mission-critical SaaS at global scale.
• You have experience with Portfolio Management or tenant provisioning and routing systems.
• You’ve built scalable handoff, intake, or operating models across multiple teams.
• You have a related technical degree.