Customer Support Engineer - Fast-Impact SaaS | Equity
Listed on 2026-10-18
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IT/Tech
Technical Support
Rox in San Francisco is seeking a Customer Support Engineer to own how customers get unblocked when something breaks or is unclear in the product. This is a technical, customer-facing role handling tickets across integrations, workflows, and core platform behavior.
You will partner with Growth Strategists, FDEs, CSMs, and Engineering to move severe issues fast, and turn recurring problems into docs, tooling, or fixes.
Consider building your career as a Customer Support Engineer - Fast-Impact SaaS | Equity at Rox.
All applications are reviewed carefully by our team.
The position is based in San Francisco, CA, United States.
This opportunity is part of our work in Sales, IT & Technology.
The advertised compensation is 110..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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