Technical Support Analyst - AI-Driven Frontline Support
Listed on 2026-10-18
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IT/Tech
IT Support, Technical Support, HelpDesk/Support, Data Analyst
Invoca is seeking a Technical Support Analyst I to join our customer-first team in the United States. You will own the frontline support for inbound issues, diagnose problems across campaigns, call routing, and integrations, and escalate with context.
The role emphasizes learning Invoca UI, marketing tech, and AI-assisted triage from day one. You will contribute to knowledge base improvements, collaborate with Customer Success Managers, Deployment, and Production Support, and grow toward Analyst
We are currently recruiting a Technical Support Analyst I - AI-Driven Frontline Support for our team in San Francisco, CA, United States.
This role, Technical Support Analyst I - AI-Driven Frontline Support at Invoca, could be your next career step.
Are you ready to take on the Technical Support Analyst I - AI-Driven Frontline Support role at Invoca?
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