CX Data Analyst: AI-Driven Analytics
Listed on 2026-10-19
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IT/Tech
Data Analyst, Data Science Manager
Harvey, Inc. is seeking a Support Operations Data Analyst to own analytics for the Customer Experience function. You will build and maintain dashboards, reports, and feedback loops that track north-star metrics and surface insights for action.
You will work closely with the Support Operations Manager and the central data team, operating independently to ensure instrumentation scales with the business and with AI-driven support initiatives. This is a solo, high-responsibility role.
This posting is for the CX Data Analyst: AI-Driven Support Analytics role at Harvey, Inc., based in San Francisco, CA, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in San Francisco, CA, United States.
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