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Customer Engineer, Platform and Devices Enterprise Solutions

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Google LLC
Full Time position
Listed on 2026-10-19
Job specializations:
  • IT/Tech
    Technical Sales, Systems Engineer, IT Support
Salary/Wage Range or Industry Benchmark: 174000 - 252000 USD Yearly USD 174000.00 252000.00 YEAR
Job Description & How to Apply Below
Staff Customer Engineer, Platform and Devices Enterprise Solutions

Share Staff Customer Engineer, Platform and Devices Enterprise Solutions

Google place San Jose, CA, USA ;
Mountain View, CA, USA ; +1 more

X Applicants in San Francisco:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.

Note:

By applying to this position you will have an opportunity to share your preferred working location from the following:
San Jose, CA, USA;
Mountain View, CA, USA;
San Francisco, CA, USA

.

  • Bachelor’s degree or equivalent practical experience.
  • 10 years of experience in a technical project management or a customer-facing role.
Preferred qualifications:
  • Proficiency in IT infrastructure domains such as networking (including VPNs, wireless, and protocols), identity management (encompassing SSO, SAML, and Active Directory), and security (covering VPNs and firewalls).
  • Track record of architecting and supporting software deployments for large enterprises, particularly within Device Management solutions and end-user computing environments.
  • Ability to travel to customer sites, conferences, and other related events.
About the job

As the Customer Engineer for Americas-West, you will support enterprise pre-sales opportunities and fuel business growth for Platform and Devices Enterprise Solutions. This technical role demands a laser focus on technical sales execution, commercial acumen, and a profound understanding of the enterprise IT and security landscape. You will empower a team of sales specialists dedicated to clients, directly impact the POD sales goals, and oversee all technical solution validation, including major agreements and collaborations with leading channel partners.

You will orchestrate to develop innovative solutions and support technical account strategies. You will represent Platforms and Devices Enterprise Solutions to our top clients, forging deep connections with C-suite executives. While you will be instrumental in channeling customer insights back to Product and Go-to-Market teams, your main objective is to secure "Tech Wins," shatter business goals, and position Platforms and Devices Enterprise Solutions as the premier platform for enterprise work.

The Platforms and Devices team encompasses Google's various computing software platforms across environments (desktop, mobile, applications), as well as our first party devices and services that combine the best of Google AI, software, and hardware. Teams across this area research, design, and develop new technologies to make our user's interaction with computing faster and more seamless, building innovative experiences for our users around the world.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

About the job

As the Customer Engineer for Americas-West, you will support enterprise pre-sales opportunities and fuel business growth for Platform and Devices Enterprise Solutions. This technical role demands a laser focus on technical sales execution, commercial acumen, and a profound understanding of the enterprise IT and security landscape. You will empower a team of sales specialists dedicated to clients, directly impact the POD sales goals, and oversee all technical solution validation, including major agreements and collaborations with leading channel partners.

You will orchestrate to develop innovative solutions and support technical account strategies. You will represent Platforms and Devices Enterprise Solutions to our top clients, forging deep connections with C-suite executives. While you will be instrumental in channeling customer insights back to Product and Go-to-Market teams, your main objective is to secure "Tech Wins," shatter business goals, and position Platforms and Devices Enterprise Solutions as the premier platform for enterprise work.

The Platforms and Devices team encompasses Google's various computing software platforms across environments (desktop, mobile, applications), as well as our first party devices and services that combine the best of Google AI, software, and hardware. Teams across this area research, design, and develop new technologies to make our user's interaction with computing faster and more seamless, building innovative experiences for our users around the world.

Individual pay is determined by factors including job-related skills,…

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