Lead Site Reliability Engineer, FedRAMP - ThousandEyes; Hybrid

The application window is expected to close on: 11/18/2026 As part of this role, you will be responsible for maintaining services in a FedRAMP compliant environment, therefore, must be a U.S. citizen. This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil. This role follows a hybrid work model, with in-office attendance two days a week in the San Francisco, Seattle, Austin, or New York office.

Cisco Thousand Eyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don't own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, Thousand Eyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end-user experiences. Thousand Eyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco's leading Networking, Security, Collaboration, and Observability portfolios.

The Cisco Thousand Eyes FedRAMP team builds and operates our US Gov Cloud platform. This team is responsible for architecting, delivering, and maintaining our FedRAMP offering.

As a FedRAMP Site Reliability Engineering Senior Technical Leader, you will lead the operations and architecture of our mission-critical Federal region, ensuring peak availability, performance, and security for high-volume data streams. You will implement an "everything-as-code" strategy to design and manage resilient AWS cloud-native services while maintaining rigorous compliance with FedRAMP standards through continuous auditing and automated security controls. You will set the standard for the rest of the team to follow by example, and help guide the strategy, implementation, and accountability of the broader engineering effort while consistently introducing new ideas and bringing them to life.

You will collaborate with other technical leaders across the organization to ensure that we are advancing the best strategy and implementation, collectively as a broader engineering group. By collaborating closely with development and security teams, you will optimize infrastructure for multi-region scale and proactively address complex operational challenges across the platform. This role is uniquely exciting because it challenges you to master the intersection of high-scale distributed systems and government-grade compliance, allowing you to build the foundations that support secure, seamless digital experiences for federal organizations.

• Bachelors + 12 years of experience, or Masters + 8 years of experience, or PhD Experience building or operating infrastructure within regulated environments, including the documented implementation of security controls and compliance requirements for frameworks such as FedRAMP, HIPAA, PCI-DSS, or SOC
  2.
• Experience coding in Python and utilizing Terraform for Infrastructure as Code in production.
• Experience using Kubernetes or equivalent containers.

• Experience leading cross-functional technical initiatives involving multiple engineering or technical teams, including defining technical requirements and designing architectural solutions.
• Experience collaborating and communication with detailed documentation delivery.
• Experience identifying and analyzing cyber security risks.
• Experience with security standard processes, vulnerability management, and incident response processes.

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era - and…