Director of Product Management; Fraud

• We’re looking for a Director, Product Management for our Fraud team. In this pivotal role, you’ll own and drive strategic initiatives shaping our end-to-end fraud detection architecture, advanced risk models, third-party data integrations, and consumer verification systems
• The role is perfect for seasoned product leaders with 10+ years of experience who excel in fast-paced fintech environments, bring deep domain expertise in risk strategies, and master the balance between robust fraud prevention and seamless user conversion
• You’ll be responsible for spearheading engineering scrum teams, resolving cross-functional trade-offs, and partnering closely with fraud management, information security, data, and operations to deliver impactful, high-integrity outcomes
• Drive product development for all of Upgrade’s fraud infrastructure including detection, models, third party data integration, and consumer verification measures
• Facilitate cross-functional decision making, driving key tradeoffs between conversion, fraud prevention, information security and operational considerations
• Partner closely with Upgrade’s fraud management team to monitor and drive improvements on all relevant fraud KPIs
• Act as product owner for scrum teams working to ship fraud platform enhancements
• Evaluate and drive implementation of new third party data and software integrations
• Work closely with the operations team to monitor, troubleshoot and solve issues

• Stock option plan
• 100% paid coverage of medical, dental and vision insurance
• Flexible PTO
• Opportunities for professional growth and development
• Health & wellness initiatives
• Paid parental leave

Experience with third party APIs & solutions integration

Fluency with product development tools, SQL, web analytics and AB testing software
10+ years of product management experience in a fast-paced, entrepreneurial environment

Proven track record in leadership, organizational conflict resolution, and data-driven decision-making

Significant expertise in fraud strategies, models, data sources and infrastructure in a Fintech environment preferred