Senior SaaS Software Release Manager Duck Creek DevOps & Release –e 9d ago

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.

We have a flock of more than 1,700 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.

If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join "The Flock"!

To learn more about us, visit  and follow us on our social channels for the latest information - Linked In and Twitter.

A Software Release Manager is a technical leader responsible for architecting, owning, and continuously improving the end-to-end software release system across engineering with a penchant towards bringing in new industry standards and fully support AI-SDLC. They are also responsible for planning, coordinating, and overseeing software releases across engineering teams to ensure timely, predictable, and high-quality delivery. This role manages release schedules, release readiness, branching strategy, deployment coordination, risk tracking, and communication across product, engineering, QA, Dev Ops, and business stakeholders.

The Senior Software Release Manager ensures that release processes are clearly defined, consistently followed, and continuously improved. They help identify release risks, drive issue resolution, coordinate dependencies, and maintain visibility into release status. This role also supports improvements in automation, merge validation, release cadence, and deployment reliability.

• Own and manage the software release calendar, release milestones, and readiness checkpoints.
• Coordinate release activities across engineering, QA, Dev Ops, product, and support teams.
• Manage/ supervise branching, merge coordination, code freeze, release candidate validation, and deployment readiness.
• Identify release risks, blockers, and dependencies, and drive them to resolution.
• Improve release cadence, predictability, and quality through process improvements and automation.
• Communicate release status, risks, timelines, and decisions to stakeholders and leadership.
• Ensure release documentation, approvals, and post-release follow-ups are completed.
• Partner with engineering teams to improve merge validation, build stability, and deployment processes.
• Support continuous improvement of release governance, tooling, and operational practices.
• Design, maintain,…