Solutions Consultant

The Solutions Consultant role is a pivotal position for professionals seeking to blend technical acumen with customer engagement in a dynamic B2B SaaS environment. As a Solutions Consultant, you will be responsible for guiding enterprise customers through the pre-sales, implementation, and go-live stages of a modern AI procurement platform. This full-time, onsite position offers the opportunity to work closely with procurement, finance, legal, and IT stakeholders, ensuring that each client realizes maximum value from their investment and experiences a seamless transition from initial engagement to solution adoption.

Levelpath, a leader in AI-driven procurement platforms for global enterprises, is dedicated to making procurement processes more efficient and delightful. With a strong commitment to customer obsession and innovation, Levelpath provides an environment where Solutions Consultants can make a significant impact on both clients and internal teams. The company values thought leadership, continuous learning, and a collaborative culture that supports professional growth and development.

Working in San Francisco offers access to a vibrant tech community and a collaborative workplace culture.

• Lead comprehensive product demonstrations tailored to procurement, finance, legal, and IT stakeholders, clearly illustrating the platform's benefits in addressing specific client challenges.
• Support proof of concepts (POCs), proof of value (POVs), and pilot projects to validate the platform's effectiveness, building strong relationships with champions and key stakeholders within client organizations.
• Partner with Account Executives to introduce and position new products and solutions as the platform evolves, ensuring customers are aware of the latest features and enhancements.
• Oversee implementation processes from project kickoff through to successful go-live, ensuring each customer's unique requirements are met and adoption is optimized.
• Document best practices and create guides to support customers post-implementation, providing long-term value and reference materials for ongoing success.
• Collect and relay actionable customer feedback and success metrics to Product and Engineering teams, contributing to the continuous improvement of the platform.
• Contribute to the development and optimization of internal processes, assets, and systems (such as Zendesk and Salesforce) used to serve enterprise clients.

• Competitive compensation with base salary and variable on-target earnings, plus opportunities for equity participation.
• Comprehensive health coverage, including medical, dental, and vision insurance for employees.
• Flexible paid time off (PTO), parental leave, and sick leave to support work-life balance.
• 401(k) retirement savings plan to help employees plan for the future.
• Commuter benefits to simplify transportation needs.
• In-office perks such as snacks, Friday team lunches, and regular team-driven celebrations and happy hours.

• Minimum of 6 years of professional experience, with at least 4 years in direct customer-facing roles such as customer success, implementation, or solutions consulting.
• Demonstrated hands-on experience implementing procurement software, including workflow building and field configuration.
• Consulting background with experience advising clients on strategy and executing tool implementations.
• Strong presentation and communication skills, capable of engaging with senior executives and leading both in-person and written communications.
• Consultative mindset, with the ability to challenge customer assumptions and guide them to optimal solutions.
• Proven ability to quickly learn and adopt new,…