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Junior IT Specialist
Job in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-11-02
Listing for:
StartX
Full Time
position Listed on 2026-11-02
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
We are seeking a skilled IT Specialist to support and enhance our IT infrastructure, cloud services, and end-user experience. This role combines hands-on helpdesk support, network administration, cloud technologies, and IT asset management to ensure secure, reliable, and efficient systems across the organization.
Key responsibilities|Helpdesk & End-User Support
- Provide Tier 1–2 technical support for hardware, software, and SaaS applications
- Diagnose and resolve issues related to laptops, desktops, mobile devices, and peripherals
- Support operating systems (Windows, macOS, Linux) and productivity tools
- Document issues, resolutions, and procedures in the ticketing system
- Support and maintain cloud platforms (e.g., Google Cloud, Slack, etc….)
- Manage user access, permissions, and identity services (e.g., Google SSO, IAM)
- Assist with cloud-based backups, monitoring, and security best practices
- Support SaaS applications such as Google Workspace, Microsoft 365, Slack, Jira, etc.
- Monitor network performance and resolve connectivity issues
- Assist with network security controls and access management
- Manage the full lifecycle of IT assets (procurement, deployment, tracking, maintenance, and decommissioning)
- Maintain accurate asset inventory records and ensure compliance
- Coordinate device provisioning, replacements, and returns
- Support onboarding and offboarding processes
- Follow IT security policies and best practices
- Assist with endpoint protection, patching, and vulnerability remediation (e.g., Sentinel One, Kandji/Iru MDM)
- Support audits and compliance requirements as needed
- Bachelor's degree in computer science or
- 4+ years provided support in the form of Linux Windows Mac OS architecture
- Experience with supporting Video Conference Systems. (Google Meet / Logitech Room Systems)
- SaaS / Cloud experience (Google Workplace / Slack / 1
Password / SSO) - Understanding of system and application integration, as well automation engineering
- Able to work off hours for maintenance and projects
- Periodic travel to other offices to help support staff.
$99,000 - $107,000 a year
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