Manager, Infrastructure & Security

Our mission remains our primary focus. Since 1997, San Francisco Health Plan (SFHP) has been providing affordable health care coverage to the underserved low and moderate-income residents in San Francisco county. SFHP is chosen by eight out of every ten San Francisco Medi-Cal managed care enrollees offering access to a full spectrum of medical services including preventive care, specialty care, hospitalization, prescription drugs, and family planning services.

SFHP was designed by and for the residents it serves and takes great pride in its ability to accommodate a diverse population that includes young adults, seniors, and people with disabilities. There has never been a more exciting time to join SFHP as we continue to improve our award-winning model for health care reform.

Reporting to the Sr. Manager, Systems Infrastructure & Security, the Manager, Infrastructure & Security leads a team of IT infrastructure professionals supporting enterprise systems, networking, and cybersecurity operations. This is a hands‑on technical leadership role with an emphasis on enterprise networking and cybersecurity, while also providing leadership and oversight for systems infrastructure, cloud technologies, and infrastructure operations.

You will provide technical leadership for the design, implementation, operation, security, and modernization of critical infrastructure platforms, enterprise networks, security technologies, and cloud services. You will ensure the reliability, availability, performance, scalability, and security of technology services supporting the organization.

You will be a technical subject matter expert in networking and cybersecurity. In addition to people management responsibilities, the Manager expects to remain engaged in architecture, troubleshooting, implementation, operational support, and technology planning.

The Manager will also help improve the organization's use of public cloud, automation, scripting, and Infrastructure as Code to improve the efficiency, consistency, security, and scalability of infrastructure operations.

You will contribute in maintaining operational stability, reducing technology risk, strengthening cybersecurity capabilities, and supporting strategic infrastructure and security initiatives across the organization

Please note that while SFHP supports a hybrid work environment, you are required to be onsite and in-office a minimum of 4 days per month. This is a hybrid position, based in our Downtown San Francisco office.

Salary: $170,000 - $190,000 per year

WHAT YOU WILL DO:

• Provide technical leadership and subject matter expertise for the organization's enterprise network infrastructure.
• Lead the design, implementation, operation, maintenance, and improvement of enterprise networking technologies and services.
• Provide hands‑on technical leadership for network architecture, troubleshooting, performance, capacity, availability, and operational support.
• Ensure network infrastructure is designed and maintained to provide reliable and secure connectivity for business-critical systems and services.
• Lead network infrastructure upgrades, modernization efforts, and technology implementations.
• Provide technical leadership for secure network architecture across on‑premises, hybrid, and public cloud environments.
• Establish and maintain technical standards, documentation, and operational practices for network infrastructure.
• Work with our teams, technology partners, and vendors to troubleshoot complex network issues and implement infrastructure solutions.

Cybersecurity:

• Provide technical leadership and hands‑on expertise for cybersecurity technologies, operations, and initiatives.
• Oversee the implementation, operation, and continuous improvement of security technologies and controls across the infrastructure environment.
• Ensure security principles and controls are incorporated into infrastructure, network, and cloud architecture.
• Partner with security, infrastructure, application, compliance, and business teams to find and address technology and cybersecurity risks.
• Support security incident response, technical investigations, vulnerability remediation, and infrastructure‑related security activities.
• Ensure infrastructure technologies are designed, configured, and operated according to organizational security requirements and risk management goals.
• Evaluate latest security technologies and recommend improvements to strengthen the organization's security posture.
• Lead cybersecurity initiatives, technology…