AI-Driven CX Architect
Listed on 2026-11-05
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IT/Tech
AI Engineer (Applied/Software), AI Business & Operations, Information & Knowledge Management
Harvey is seeking a CX Knowledge Specialist to consolidate scattered product knowledge into a single, AI-friendly foundation. You’ll own articles, guides, and best practices used by human agents and the AI Support agent.
In this role you’ll collaborate with Enablement, Product, and Engineering to ensure content stays accurate as weekly releases occur, and you’ll leverage data from tickets and searches to prioritize improvements.
This role, AI-Driven CX Knowledge Architect at Speedrun Talent Network, could be your next opportunity.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in San Francisco, CA, United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 88..
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