Sr. UX Researcher

IDR is seeking a Sr. UX Researcher to join one of our top clients for a remote opportunity. In this role, you’ll lead end-to-end UX research that informs product strategy and design decisions across complex, employee-facing enterprise applications. You’ll partner closely with product, design, and engineering stakeholders to uncover user needs, validate concepts, and improve usability through evidence-based insights.

• Lead qualitative and quantitative research across the full user-centered design cycle (discovery through evaluative studies)
• Plan and execute interviews, usability testing, surveys, and analysis to surface needs, motivations, and pain points
• Synthesize findings into clear, actionable insights that influence product strategy and experience design
• Facilitate workshops with cross-functional partners to align on insights, co-create solutions, and drive decision-making
• Communicate outcomes through compelling, story-driven readouts tailored to senior stakeholders

• 7+ years of UX/user research experience in product development environments
• Strong qualitative research expertise (e.g., interviews, moderated/unmoderated usability studies) with the ability to incorporate quantitative methods as needed
• Experience creating journey maps and service blueprints to articulate end-to-end experiences
• Background supporting enterprise software or complex internal tools in a cross-functional product team
• Professional portfolio demonstrating user research approach, methods, and impact

• Competitive compensation package
• Full Benefits;
  Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• Clearly Rated's Best of Staffing® Client and Talent Award winner 12 years in a row.