Technology Engineer - Associate Networks Specialty - Citywide; C00087

Department: Tech Hire Program
Job class: 1041-IS Engineer-Assistant
Salary range: $ - $
Role type: Permanent Civil Service
Hours: Full-time
Exam type: Continuous
Rule: Rule of the List
List type: Entrance

THIS IS A CITYWIDE EXAM
San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area.

Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

Specific information regarding this recruitment process is listed below.

Application Opening:5/25/2022
Application Reposted:11/06/2023 - Announcement reposted to reflect changes in the minimum qualifications.
Application Reposted:6/24/2026 - The announcement has been reposted to incorporate updates to the class specification. These updates include a job title change, from IS Engineer
- Assistant to Technology Engineer
- Associate and revisions to the minimum qualifications.
Final date to receive applications:Continuous

Under general supervision, assists in analyzing, planning, implementing, maintaining, troubleshooting and enhancing technology. Serves as assistant technical contributor for systems or platforms.

The 1041 Technology Engineer Associate is the entry level in the Engineer series.

The Technology Engineer series is distinguished from the Technology Analyst/Designer series as the Technology Engineers build, implement, and maintain core technology infrastructure, whereas the Technology Analyst/Designers analyze business needs, designs systems and services, and oversee implementation and ongoing improvement.

Supervision Exercised:
None

Essential Duties:

• Assists with establishing wired and wireless network environments and connectivity solutions by installing, configuring, testing and documenting the equipment/network systems according to the design and specifications.
• Assists with day-to-day networking tasks to ensure network reliability, availability and serviceability within minimal interruption.
• Provides technical support, responds to work orders and tickets from the users, analyzes and solves reported network and connectivity problems.
• Assists with configuring firewall security settings to access permissions groups for individuals and sets up provisions for incoming data.
• Assists with network technology and connectivity technology upgrade or expansion projects, including installation of hardware, software and connectivity services, as well as coordinating these activities without disturbing function of other systems.
• Assists with producing documentation for installation, network topology and troubleshooting of network and connectivity hardware, software, and services.

This position may include additional duties as assigned.

Education
An associate degree in computer science, computer engineering, information systems, or aclosely-related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with aminimum of twenty (20) semester or thirty (30) quarter credits/units in one of the fields above or a closely-related field].

Substitution
:
One year of experience in analyzing, installing, configuring, enhancing and/or maintaining the components of a system or platform may be substituted for the required degree.

Completion of the 1010 Information Systems Trainee Program may be substituted for the required degree.

Note
:
Any applicant whose application is deemed not qualified may reapply after 1 month upon successfully meeting the minimum qualifications for the given specialty area.

Additional Department Specific Requirements

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