Head of Technical Support — Enterprise AI Scale
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IT/Tech
Job Description & How to Apply Below
Mintlify is seeking a Head of Technical Support in San Francisco to own and scale our enterprise support motion. You will lead a growing team of support engineers, handle the toughest escalations, and stay hands-on with complex setups while building scalable tooling.
In this role, you will define SLAs, drive AI-driven deflection, and partner with Sales, Solutions, and Customer Success on onboarding, renewals, and at-risk accounts.
Consider building your career as a Head of Technical Support — Enterprise AI Scale at Mintlify.
The position is based in San Francisco, CA, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 185..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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