Epic Systems Analyst

The Epic Systems Analyst implements, configures, optimizes, and supports Epic electronic health record (EHR) applications used by hospitals, health systems, and clinics. This role serves as the subject matter expert for one or more Epic applications, working with clinical, operational, and technical teams so Epic supports organizational workflows and business objectives.

• Analyze business and clinical workflows to identify system requirements.
• Configure, build, test, and maintain Epic applications.
• Participate in Epic implementation, upgrade, and optimization projects.
• Troubleshoot application issues and provide production support.
• Work with physicians, nurses, revenue cycle teams, and operational leaders to gather requirements.
• Create system documentation, workflows, and training materials.
• Perform integrated testing and validate system changes.
• Manage incident tickets and service requests.
• Ensure compliance with healthcare regulations such as HIPAA.
• Collaborate with other Epic teams to support cross-application functionality.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

• Subject matter expertise in one or more Epic applications.
• Working knowledge of healthcare regulations such as HIPAA.

• Experience participating in Epic implementation, upgrade, or optimization projects.

• Business Analysis
• Epic
• Process Documentation
• Production Support
• Compliance Management
• System Configuration
• Incident Management
• Integration Testing
• EHR
• Requirements Gathering
• Instructional Design

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

• Role
  
  Location:
  
  San Francisco, California
• Compensation Range: $118,000 - $177,000

Since 1999, UST has worked side by side with the world’s best companies to make a powerful impact through transformation. Headquartered in the United States, UST is powered by technology, driven by AI, inspired by people, and led by our purpose, we partner with our clients from design to operation. Our AI-driven digital solutions, proprietary platforms, engineering, R&D, products, and innovation ecosystem turn core challenges into impactful, disruptive business outcomes.

With deep industry knowledge and a future-ready mindset, we infuse expertise, innovation, and agility into our clients’ organizations—delivering measurable value and positive lasting change for them, their customers, and communities around the world. Together, with 30,000+ employees in 30+ countries, we build for boundless impact—touching billions of lives in the process. Visit us at .

• Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits.
  
  Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or…