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Tier 1 Support Engineer: Debug & Diagnose

Listing for: Charta Health
Full Time position Listed on 2026-11-15
Job specializations:
Salary/Wage Range or Industry Benchmark: 90000 - 150000 USD Yearly USD 90000.00 150000.00 YEAR

Job Description & How to Apply Below

Charta Health is looking for a Support Engineer to be the first technical line of defense for customer-facing teams. You will reproduce issues, trace root causes in data, logs, or code, and hand off well-scoped diagnoses for engineering review.

You will own triage quality and provide clear, evidence-backed updates to clients. You will work across a pod-based structure, fix configuration/data problems when possible, and build runbooks to accelerate future investigations while protecting

The Tier 1 Support Engineer:
Debug & Diagnose role at Charta Health is now open for applications in San Francisco, CA, United States.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Tier 1 Support Engineer:
Debug & Diagnose role at Charta Health, based in San Francisco, CA, United States.

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