Director of IT, Corporate Security & Infrastructure

Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed.

Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and Pager Duty. Front has received numerous accolades, including a Certified Great Place to Work in 2026,Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area ,Inc.

Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List.

Front is hiring a Director of IT, Corporate Security & Infrastructure to own the systems, identity, and security foundation the company runs on, globally.

We are seeking an experienced technology leader to deliver reliable, scalable IT services that power day-to-day business operations. This role leads global helpdesk operations and corporate information technology, including hardware asset management, endpoint engineering, and collaboration software. The leader ensures our employees have the tools, support, and infrastructure they need to be productive and secure. The ideal candidate is comfortable operating as a player-coach and can, in the same day, set strategy for the team and help close complex tickets.

You will report to the CFO/COO and partner closely with Data, Engineering, Finance, People, Legal, and the Exec team. Front is also putting AI agents into production this year on Claude, Workato, Okta, and Snowflake. Identity, access governance, and integration security are the foundation this work depends on, and you own that foundation.

What will you be doing?

Corporate Technology Infrastructure Own the technology experience and systems that all Fronteers rely on daily, from laptop management and endpoint security to email and collaboration tools.

Manage endpoints across the fleet of Mac and Windows devices (Iru, Jamf, Intune).Own integration governance across iPaaS tools such as Workato, including integration ownership, credential handling, environment separation, and approval gates.

Partner with our Office team on all planning and build-out for new offices, US and international, including network infrastructure and video conferencing solutions such as Zoom Rooms.

Own capacity planning and IT budget management. You should know what everything costs and why.

Own the strategy, roadmaps, engineering, administration, and support of core collaboration and productivity platforms, including Google Workspace, Slack, Zoom, Jira, Notion, and related SaaS tools.

Collaborate with AI enablement functions to incorporate enterprise AI strategy into collaboration and productivity platforms.

Own vendor security review for every new tool entering Front, track renewals ahead of their notice windows, and partner with the procurement team on negotiations and right-sizing.

Enterprise Security Engineering owns product and application security. You own corporate and enterprise security, and you will take on more of it over time. The scope below is where the role starts, not where it ends.

Define the strategy and roadmap for all areas of corporate security, including SaaS, endpoint, network, and physical security.

Partner with internal compliance teams on SOC 2 and ISO 27001 requirements and audits.

Own the…