Bilingual; English-Vietnamese Voter Outreach Lead Coordinator and Language Access Elections

Bilingual (English‑Vietnamese) Voter Outreach Lead Coordinator and Language Access Support Elections

Apply for the Bilingual (English‑Vietnamese) Voter Outreach Lead Coordinator and Language Access Support Elections role at the City and County of San Francisco.

This range is provided by City and County of San Francisco. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$34.43/hr – $41.87/hr

The mission of the Department of Elections is to provide equitable access to voting and election‑related services and to conduct free, fair, and functional elections for the City and County of San Francisco. Our staff work year‑round to ensure every eligible San Franciscan has easy access to safe, barrier‑free registration and voting options. We continuously improve our elections programs to make them more efficient and responsive to the needs of San Francisco voters.

We strive to cultivate a workplace environment in which employees of all racial and ethnic backgrounds feel respected, valued, and supported in providing the fairest and most effective services possible to San Francisco residents. We are committed to maintaining an inclusive workplace and to providing the training and resources necessary for all employees to succeed in delivering equitable services to city residents.

The Language Access Ordinance (LAO) ensures that San Francisco residents with limited English proficiency (LEP) have meaningful access to city services and programs. The recent amendment, adopted on June 11, 2024, lowered the threshold for certifying an LEP language population from 10,000 to 6,000 individuals, making Vietnamese highly likely to qualify for official LAO designation. Beginning in 2026, the Department of Elections will provide translated materials and services in Vietnamese, including telephonic interpretation, website text, written notices, and other official communications.

To support this requirement, we are seeking a dedicated Bilingual English‑Vietnamese Voter Outreach Lead Coordinator and Language Access Support Elections Clerk (1403 Elections Clerk).

The Bilingual English‑Vietnamese Voter Outreach Lead Coordinator and Language Access Support Elections Clerk will:

• Interact well with community groups, outside agencies, and diverse populations, including residents experiencing homelessness, individuals involved with the criminal justice system, immigrants, and new citizens.
• Present information in both Vietnamese and English in a clear and engaging manner to a variety of audiences and draft professional written correspondence.
• Familiarize themselves with San Francisco neighborhoods and use common computer programs such as Microsoft Suite and Adobe Acrobat.

• Translate election‑related materials, including ballots, voter guides, notices, website content, and outreach materials, into Standard Modern Vietnamese.
• Review and proofread Vietnamese content to ensure accuracy, clarity, correctness, and cultural appropriateness.
• Assist all voters, including Vietnamese‑speaking voters, in understanding their voting rights and the electoral process.
• Provide in‑person, telephone, and written assistance to voters and registrants.
• Drive to and conduct outreach in Vietnamese‑speaking communities to promote voter education and participation.
• Make arrangements for and speak during media interviews and at community events to inform and educate voters, increasing voter participation among voters and potential registrants.
• Ensure compliance with accessibility standards for all voters, including Vietnamese‑speaking voters, throughout the election cycle.
• Identify and establish relationships with new partner organizations and media serving San Francisco communities, including vulnerable and hard‑to‑reach populations.
• Present outreach data and metrics clearly in written reports and visual presentations and analyze the data to evaluate effectiveness.
• Serve as a lead, develop, and conduct training sessions for seasonal outreach coordinators to ensure consistency, accuracy and completeness…