Logistics Manager, Americas Retail Operations

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.

Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office.

We are looking for a Logistics Manager, Americas Retail Operations to keep our retail partners in stock and our product moving efficiently. Oura is experiencing explosive momentum, delivering 100% YoY growth over the past three years — moving from zero retailers in 2023 to multiple active major accounts today, with more launches slated for this year alone. In this individual contributor role, you will own replenishment planning and day-to-day logistics execution for a set of retail accounts — from forecasting what each retailer needs, to making sure it arrives on time, compliant, and at the right cost.

You'll work closely with Sales, Demand Planning, our 3PL partners, and our internal Trade and Logistics teams.

This is a hybrid role onsite 2–3x per week in SF.

Replenishment & Inventory Planning

• Own replenishment for assigned Americas retail accounts, using sell-through, on-hand, and forecast data to recommend order quantities and keep target weeks of supply.
• Monitor retailer in-stock rates, inventory health, and aged or excess inventory, and act quickly to prevent out-of-stocks and overstocks.
• Partner with Demand Planning and Sales to align retailer forecasts with Oura's supply plan, and provide retail inputs into the S&OP process.
• Plan initial inventory buys and allocations for new retailer launches, new products, and promotional or seasonal events.
• Work in retailer portals and EDI (e.g., POs, 852 sales/inventory data, ASNs) to track orders, sell-through, and inventory positions.

Logistics Execution & Launch Operations

• Manage day-to-day logistics for assigned accounts, keeping shipments on time, in full, and compliant.
• Support the onboarding of new retailers in our pipeline by reviewing routing guides and technical requirements and helping set up our 3PL partners for smooth launches.
• Monitor compliance with routing guides, packaging/labeling requirements, and EDI readiness, flagging and resolving issues before they affect delivery.
• Identify opportunities to improve fulfillment speed and shorten PO‑to‑delivery time frames.

Financial Performance & Compliance Analysis

• Build and maintain cost analyses across Prepaid and Collect freight models to inform distribution decisions and cost‑to‑serve.
• Support logistics cost‑down initiatives by analyzing spend and recommending ways to reduce retail cost‑per‑unit.
• Maintain retail KPI reporting — including in‑stock %, weeks of supply, forecast accuracy, and cost‑per‑unit — and turn the data into clear recommendations.

Cross-Functional & Network Collaboration

• Partner with Sales and Account Management to share replenishment and logistics requirements during new account discussions and retailer business reviews.
• Work with internal Trade Compliance and Global Logistics teams on warehouse and distribution needs as we expand into Canada and LATAM.
• Collaborate with technical and IT teams to automate replenishment and tracking workflows, reduce data errors, and improve inventory and shipment visibility.

• 5+ years of experience in retail replenishment,…