Vendor & Logistics Operations Coordinator

What You’ll Do

Drive Daily Operations

• Own day-to-day operational activities across assigned technology suppliers and services.
• Work directly with suppliers to resolve issues, remove roadblocks, and keep commitments on track.
• Monitor equipment orders from request through delivery, proactively identifying risks or delays.
• Coordinate with internal teams to ensure priorities are understood and addressed.
• Provide operational coverage and continuity when teammates are unavailable.
• Lead or support recurring operational meetings, ensuring actions, owners, and follow-ups are clearly defined.
• Look beyond individual requests to identify recurring issues, process gaps, and opportunities to improve the overall experience.

Support Procurement & Financial Operations

• Support purchasing activities, including requisitions, purchase orders, and supplier coordination.
• Partner with suppliers and internal finance teams to resolve invoice discrepancies and payment issues.
• Help maintain accurate product, pricing, supplier, and catalog information.
• Support financial reconciliation, reporting, true-ups, and other periodic business activities.
• Follow transactions through to completion rather than simply passing issues to another team.
• Help ensure purchasing and supplier activities follow established controls, policies, and business requirements.

Keep Data Accurate and Actionable

• Monitor technology and asset data for accuracy, completeness, and consistency.
• Investigate data exceptions and work with the appropriate teams or suppliers to correct them.
• Maintain product and part information within asset and operational systems.
• Reconcile inventory, storeroom, and system records to identify discrepancies.
• Produce and maintain operational reporting that helps teams understand performance, trends, and areas requiring attention.
• Turn operational data into useful information that supports better decisions and prioritization.

Strengthen Supplier Performance

• Build productive working relationships with technology suppliers and service partners.
• Track supplier performance against agreed expectations and operational commitments.
• Prepare and report recurring supplier performance metrics.
• Help identify root causes behind recurring service or fulfillment issues.
• Support corrective-action and remediation efforts when performance falls short.
• Participate in supplier reviews and help ensure commitments are documented and followed through.
• Help establish strong working relationships based on accountability, transparency, and mutual respect.

Support Change & Growth

• Help prepare suppliers and internal teams for new products, hardware transitions, and operational changes.
• Support new product introduction and readiness activities.
• Assist with supplier onboarding, including operational requirements, data, processes, and documentation.
• Help ensure new services and suppliers can be successfully integrated into existing operations.
• Identify opportunities to simplify workflows, eliminate unnecessary effort, and improve scalability.

Coordinate Across the Technology Ecosystem

• Coordinate with service providers supporting workplace technology, equipment, and related services.
• Provide tactical support for shipping, freight, and logistics activities when needed.
• Partner with global IT and operations teams to coordinate work across locations and time zones.
• Communicate clearly and consistently with suppliers, internal stakeholders, and technology users.
• Help create a seamless experience by keeping people informed and taking ownership of follow-through.

What You Bring

We’re looking for someone who combines operational discipline with a problem-solving mindset. You may have experience in IT operations, IT asset management, procurement, vendor management, supply chain, logistics, technology…