Sample Coordinator

Our Story:

Short Story is an award winning, technology powered retailer dedicated to petite women 5'4" and under. Our mission is to create a seamless shopping experience for millions of petite women so they can dress with effortless confidence.

As a fast-growing startup, we're revolutionizing retail with a data driven learning system that leverages customer feedback to create tailored products. We've been recognized by top publications like Forbes, Fortune and are backed by leading investors who share our vision of building the world's next great consumer brand.

Our Values:

• Transform Lives. We're customer-first. Everything we create exists to give her confidence.

• Demand Excellence. We deliver only our best work, in Fit and Finish. We obsess about details others overlook.

• Embrace Challenges. We see obstacles as opportunities to invent better solutions.

• Think Differently. We get a thrill from finding better solutions others haven't seen.

We're looking for a highly organized, proactive, and detail-oriented Sample Coordinator to help manage the flow of product samples across our growing merchandising organization. This role is ideal for someone who loves product, thrives in a fast-paced environment, and enjoys creating order even in chaos.

As our sample volume grows, you'll play a critical role in ensuring products move efficiently through the business, maintaining an organized sample library, and continuously improving processes that help the team operate at scale.

This is a 100% onsite role.

This role requires meticulous attention to detail, strong organization and prioritization, and proactive communication. You’ll manage a high volume of samples, ensuring every item is accounted for, easy to locate, and ready when needed

• Manage daily inbound and outbound mail and sample processing: receive, unpack, inspect, log, and organize incoming samples; prioritize, pack, label, log, and dispatch outgoing shipments.

• Maintain a highly accurate sample inventory and clearly labeled storage system, ensuring physical samples match tracking records.

• Track sample movement across teams and external partners, keeping location, ownership, and status up to date.

• Coordinate sample requests across internal and external partners, confirming requirements and deadlines, following through on handoffs and returns, and flagging competing priorities or delays early.

• Conduct regular inventory audits, investigate discrepancies, and reconcile records.

• Identify inefficiencies and proactively build and improve organizational systems and workflows to support our growing organization.

• Create and maintain clear documentation for sample handling and inventory processes.

• Support merchandising projects and product launches by ensuring required samples are organized and ready by agreed deadlines.

• Communicate daily through Slack and shared trackers, providing timely, accurate updates, responding to product questions, and following up on outstanding requests.

• Maintain a clean, safe, and organized workspace.

• Recently graduated from a Fashion Merchandising, Fashion Business, Apparel, Retail Management, or related program and want to build a career in merchandising;
  or bring experience in retail, inventory, operations, or product support roles such as Stock Associate, Inventory Specialist, Operations Associate, Fulfillment Associate, Visual Merchandiser, Assistant Manager, or similar positions

• Are meticulous about details, recordkeeping, and follow-through, ensuring every sample is accounted for and tracking records stay accurate.

• Enjoy hands‑on work organizing a high volume of physical products and creating systems that make them easy to find and manage.

• Work with a…