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Support Supervisor: Lead AI-Driven Support Team

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: HoneyBook Inc.
Full Time position
Listed on 2026-01-12
Job specializations:
  • Management
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 150000 - 200000 USD Yearly USD 150000.00 200000.00 YEAR
Job Description & How to Apply Below
A leading business management platform in San Francisco seeks a Support Supervisor to lead its Product & Payments Support teams. This role involves coaching agents, managing KPIs, and enhancing service delivery through AI tools. Ideal candidates will have over 5 years in customer support and strong leadership skills. The salary range offered is competitive, between $90k and $110k, based on experience.
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