Deputy Chief of Staff​/Business Strategy and Operations Manager

Help us tackle the growing wildfire crisis with the latest advancements in AI and IoT Who we are

The problem: Every minute matters in fire response. As climate change amplifies the intensity of wildfires—with longer fire seasons, dryer fuels, and faster winds—new ignitions spread faster and put more communities ay, most wildfires are detected by bystanders and reported via 911, meaning it can take hours to detect a fire, verify its exact location and size, and dispatch first responders.

Fire authorities need a faster way to detect, confirm, and pinpoint fires so that they can quickly respond—preventing small flare-ups from becoming devastating infernos.

About Pano: We are a 100+ person growth‑stage hybrid‑remote start‑up, headquartered in San Francisco. We are the leader in early wildfire detection and intelligence, helping fire professionals respond to fires faster and more safely—with the right equipment, timely information, and enhanced coordination—so that they can stop a new ignition before it grows. Pano AI combines advanced hardware, software, and artificial intelligence into an easy‑to‑use, web‑based platform.

Leveraging a network of ultra‑high‑definition, 360‑degree cameras atop high‑vantage points, as well as satellite and other data feeds, Pano AI produces a real‑time picture of threats in a geographic region and delivers immediate, actionable intelligence.

Pano AI is on TIME's list of the 100 Most Influential Companies of 2025! MIT Technology Review listed Pano as one of the top 15 climate tech companies to watch in 2024, and Fast Company named Pano AI one of the Top 10 most innovative companies in AI of 2023. We’ve also been featured in the Wall Street Journal, Bloomberg, and CNBC News.

Pano AI’s dozens of government and enterprise customers span 16 states in the U.S., five states in Australia, and BC, Canada, and we are currently monitoring over 30 million acres of land. Pano AI has raised $89M in venture capital funding from Giant Ventures, Liberty Mutual Ventures, Tokio Marine Future Fund, Congruent Ventures, Initialized Capital, Salesforce Ventures, and T‑Mobile Ventures.

Learn more at https://(Use the "Apply for this Job" box below)..

Pano is looking for a Deputy Chief of Staff to the CEO to drive execution, productivity and alignment across the company. You will report into the Office of the CEO and work directly with the CEO, ensuring that teams across the company are coordinated, empowered, and accountable. In this role, you'll also lead high‑impact business strategy and operations initiatives to improve organizational productivity such as driving the adoption of GenAI solutions across functions.

The ideal candidate is an exceptional communicator, cross‑functional leader and operational problem‑solver who thrives in an intense, mission‑driven startup environment. Based in San Francisco, you will be in the Mission District office 2–3 days per week.

• Support the CEO in attending executive reviews across myriad functions: tracking action items, codifying decisions, following up with teams, and managing priorities.
• Work with department leaders to prepare materials, agendas, and briefing documents for executive meetings.
• Help maintain clear communication between the CEO and internal/external stakeholders including drafting communications on behalf of the CEO, such as speeches, Q&A, presentations and emails.
• Assist in building a GenAI Center of Excellence, leading initiatives such as tracking GenAI adoption and impact metrics.
• Manage pilot programs with teams to successfully drive the adoption of new GenAI tools and workflows.
• Stay current on the GenAI landscape and summarize relevant updates or recommendations for the CEO and leadership team.
• Support the Office of the CEO with key initiatives such as annual planning and KPIs.

Required

• Bachelor’s degree or equivalent.
• 2 - 6 years of experience in strategy and operations, consulting or similar fields.
• Clear, well‑structured written and verbal communication.
• Skilled at synthesizing information and presenting to executive audiences.
• Capable of managing multiple priorities in an intense, fast‑paced environment.
• Demonstrated discretion…