Furniture Project Manager

Overview

two – We aim to redefine the contract furniture experience by providing smart and authentic solutions that bring our clients' spaces and brands to life.

We're passionate about great design and flawless execution. We love bringing products, vision, and people together to bring brands and cultures to life. From our ancillary specialists and technical designers to our strategists, project managers, and leadership team, everything we undertake has one common goal: to make work better.

Location:

San Francisco, CA (hybrid, on-site)

Compensation: $80,000-$95,000/year

• 15 days of PTO
• 8 Paid holidays
• Medical/Dental/Vision Insurance
• 401k + Employer Match
• Paid Parental Leave
• Wellness App with reimbursement of up to $500/year
• Profit Sharing

Overview/Position Summary

Functions as the primary contact in the field, managing moderate to large-scale projects from beginning to completion. The role is carried out in an efficient, and high-touch manner, delivering best in class experience for the client. It involves managing several resources, including people, budget, and time. The PM intimately knows the value add of the role and seeks to go above and beyond both for the client and for the internal team.

Works to ensure smooth workflow and completion of project, while interfacing with internal departments, clients, and other professionals.

Responsibilities:

These are the responsibilities of the Project Manager through the various phases of a project:

Initial Client Onboarding + Project Team Engagement

• Participates in RFP, or other client presentations as needed.
• Understands each project goal, and sets expectations with project team.

Specification / Quoting / Ordering

• Develops deep understanding of each project’s scope, and given the conditions surrounding it, knows the financial impacts to projects.
• Assists in establishing fees and producing professional, accurate quotations that protect the profit margin.
• Completes field surveys based on checklist.
• Develops work plan, schedules, and logistics, and organize deliveries based on overall project parameters, project schedule and scope, and customer goals.
• Participates in Owner/Architect/Contractor meetings.
• Serves as a main point of contact and coordinates with all third-party firms (Architecture & Design firms, contractors, cabling vendors, building managers, electricians, and other trades, client’s facility managers, and IT groups, movers, etc.).
• Maintains detailed project documentation of key project decisions and customer/project requests/revisions.
• Provides timely and formal written communication throughout projects and disseminate all critical information to clients and project teams.
• Audits plans and specifications for accuracy, completeness, and correctness, and correct product application prior to order placement.

Project Implementation + Closeout

• Plans and supervises product delivery and installation, including performance of work, installation administration, and timeliness of task completion.
• Stays abreast of jobsite conditions and adjusts resources accordingly to still meet the project budget and timeline.
• Collaborates with the project team to seek a turnkey delivery of the space to the client.
• Conducts final walk through with required parties, develop and resolve open issues/punch list, and complete project close out documentation.
• Participates in any presentations planned for client’s first day of business.
• Documents projects as required to meet any final deliverables for client.
• Completes final documentation with the installer to ensure all fees are accurate, and any pending charges such as storage are ultimately communicated by the CEM to the client.

Quality Assurance

• Functions as the project’s expert on logistics so that the team meets the timeline and budget required.
• Acts as a partner to each person on the project team, providing guidance and collaborating as needed, even and especially when the situation is something that has never been encountered prior.
• Manages project hours to budgeted hours to ensure project profitability.
• Summarizes each project’s success and challenges, and engages with the team to apply best practices based on findings.

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