Learning and Organizational Development Manager San Francisco Public Works

Job Description

San Francisco Public Works is seeking a Learning and Organizational Development Manager for our training division.

Under direction, provides training and professional development for the lifecycle of Public Works employees, which includes a diverse audience of professionals, technicians, and trades/crafts employees, to support opportunities for professional growth. Provides operational oversight and direction for Public Works’ training programs, and consultative support as needed to Public Works’ divisional training programs. Utilizes existing policies, programs, and procedures to provide services.

Provides recommendations for improvements for review and approval by the Director of Learning and Organizational Development. Supervises and provides day‑to‑day leadership and direction to the administrative staff and trainers of Learning and Organizational Development team. Responsible for providing reporting, correspondence, cost analysis and budgeting for new and existing programs. Collaborates with and supports Workforce Development training programs as part of the employee development lifecycle.

• Manages training and learning programs, which include an analysis of evaluations on an agreed‑upon schedule to make recommendations for revisions. Collaborates and coordinates the division’s reoccurring training programs and schedules with input from the Training staff. Provides the training schedule as needed. Requests financing for training and supplies on a timely basis.
• Evaluates the work performance of direct reports using an agreed‑upon process with the Director of Learning and Organizational Development’s approval. Provides regularly scheduled and as‑needed coaching for growth and performance improvement to division staff. This may include providing additional training to enhance performance and skills as necessary. Ensure trainers are cross‑trained to broaden knowledge and support for coverage.
• Conduct training programs, that include, but not limited to, making presentations, facilitating group discussions, and leading and monitoring group activities.
• Manages vendors or external training programs utilized by the department.
• Evaluates existing training procedures and policies and makes revisions for improvement with approval of the Director of Learning and Organizational Development as needed.
• Develops, documents, and implements new training procedures and process with the approval of the Director of Learning and Organizational Development as needed.
• Provides budget information in collaboration with Director of Learning and Organizational Development for existing and newly proposed programs as needed.
• Creates and presents reports, memos, correspondence, and statistical training data to the Director of Learning and Organizational Development, HR Director and others on an agreed‑upon schedule. This includes mandatory compliance training.
• Provide support and analysis of other Public Works division training programs. Provide Public Works’ management guidance and recommendations to resolve training‑related issues.

Minimum Qualifications

Education: Possession of a bachelor's degree from an accredited college or university;

Experience: Four (4) years of verifiable professional experience designing, organizing and conducting employee training programs.

Education Substitution: Additional experience as described above may be substituted for the required degree on a year‑for‑year basis, up to two (2) years. One (1) year is equivalent to thirty (30) semester or forty‑five (45) quarter units.

Experience Substitution: Possession of a master’s degree with a concentration in training and development, human resources management, organizational development, behavioral psychology, or educational psychology may substitute for one (1) year of the required professional experience.

Note: One (1) year of full‑time employment is considered equivalent to Two Thousand (2000) hours. Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full‑time employment.

All work experience, education, training,…