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Director, Sampling Strategy

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Sephora USA, Inc
Full Time position
Listed on 2026-01-12
Job specializations:
  • Management
Salary/Wage Range or Industry Benchmark: 250000 USD Yearly USD 250000.00 YEAR
Job Description & How to Apply Below

Job :278822

Location Name: CA-FSC SF Off (0174)

Address: 350 Mission St, 20th Floor, San Francisco, CA 94105, United States (US)

Job Type: Full Time

Position Type: Regular

Job Function: Marketing

Remote Eligible:Hybrid Schedule

Company Overview

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty
.

The Opportunity

About the Team: The Sampling Strategy and Operations Team has the big responsibility to drive beauty discovery and business growth by orchestrating a best-in-class sampling ecosystem that delights customers, accelerates product adoption, and cements Sephora's position as the ultimate destination for personalized beauty exploration. The pace is fast, the learning is constant… but as part of a team this driven, the possibilities are endless.

Your

Role at Sephora

As Director of Sample Strategy
, you’ll lead the strategic vision and execution of Sephora’s best-in-class sampling programs. The work you do will impact beauty, as you drive client loyalty and business growth through innovative sampling strategies that delight customers and accelerate product adoption. You’ll manage a high-performing team that’s united in beauty, supported by those who are equally passionate about creating personalized beauty experiences and optimizing program performance.

Duties

and Responsibilities
  • Drive annual and monthly sample planning processes, including risk escalation and prioritization.
  • Oversee tool/system training and enhancements for efficient execution.
  • Lead program performance reviews and share actionable insights to inform future strategies.
  • Maintain quarterly dashboards and partner with Analytics to optimize ROI and program performance.
  • Collaborate with Brand Investment, Analytics, and Tech teams to develop reporting tools and resources.
  • Act as business lead for Smart Samples and PDP programs; manage tech work for optimal client experience.
  • Provide quarterly/ad hoc reporting and recommendations for program improvements.
  • Support budget management and strategic initiatives with Senior Director.
  • Develop and mentor three direct and one indirect report.
  • Build strong cross-functional partnerships across marketing, merchandising, dotcom, loyalty, finance, and operations.
Qualifications
  • 10+ years of marketing or corporate retail strategy experience with deep understanding of operations and analytics
  • Bachelor’s Degree Required
  • Experience managing and developing a team
  • Excellent technical skills – MS Office (Excel, Word, Power point). Experience with Syndigo a plus.
  • A deep sense of calm when navigating new ways of working
  • A strong sense of resilience, resourcefulness, and being emphatically undeterred by nuanced situations, incomplete information, and a constantly changing retail environment
  • The ability to communicate complex ideas in a succinct, professional, and persuasive manner
  • A natural inclination to question the status quo through exploring multiple approaches to overcome obstacles and find solutions
  • A sense of urgency that can be fostered in others to reach goals and meet deadlines
  • An ability to discern which initiatives will have the greatest impact on the organization
  • The desire to understand the strengths and opportunities of team members and the commitment to guiding their growth
  • A proven track record of being a strong beacon of team culture #LI-AZ1

The annual base salary range for this position is $- $. The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job.

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