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Global Director

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: WTW
Full Time position
Listed on 2026-01-06
Job specializations:
  • Management
    Client Relationship Manager, Operations Manager
  • Business
    Client Relationship Manager, Operations Manager
Job Description & How to Apply Below
Position: Global Benefits Director
Description

Are you looking for a stimulating role, working with colleagues all round the world to help fix client solutions? Then apply to become a Global Benefits Director at Willis Towers Watson!

This role involves leading our multinational clients’ global benefits management program, helping them design their benefits strategy and leading a global team to execute on this strategy. You will be working effectively with local colleagues in a variety of countries. Specifically, you will be responsible for leading the project delivering local brokerage and consulting services in the area of medical and other insured benefit programs, as well as providing consulting services around all employee benefits to the headquarters.

The Role

You will be part of WTW’s Integrated and Global Solutions (IGS) team and based in the United States (location flexible).

The IGS team comprises over 300 colleagues across all WTW geographies and is dedicated to serving the needs of the headquarters of its multinational clients. Operating in the global marketplace means multinational companies face a variety of different business, cultural, language and regulatory environments. IGS colleagues get involved in four key areas as follows: multi-country coordination and project management; strategic advice around the management of employee benefits;

technical expertise on global risk management; supporting global reach.

You will support our multinational clients through various consulting and project management activities such as:

• Designing your client’s global benefits strategy

• Helping them connect their strategy to other areas of their Employee Value Proposition and Total Rewards

• Overseeing a large global team in executing on a client’s strategy

• Providing guidance to our local benefits and brokerage teams on executing the client’s strategy in a locally relevant manner

• Accountability for penetrating the market and introducing new clients and projects to the firm to meet annual revenue goals

• Identify, develop, and close on strategic sales opportunities and cross-sell new products and services

• Build relationships with internal and external sources to maximize the penetration of key target accounts

• Serve as senior international strategist on global client assignments

• Establish a trusted advisor role with clients and provide consistent, superior relationship management

• Develop plans for execution of large, global engagements

• Draft statements of work, project plans and budgets involving multiple workflow streams and client and consultant teams across geographic boundaries internationally

• As the consulting lead, ensure the progress of the team against established objectives, budget, timeline, deliverables and quality standards

• Finalize and present quality deliverables to clients

• Ensure project managers are maintaining team progress against established budget, timeline, and quality standards

• Demonstrate leadership ability by mentoring other consultants

• Build relationships internally and collaborate effectively on cross-functional and cross-regional teams

Qualifications

The Requirements

• 7+ years of experience working on global and regional employee benefits programs and related consulting services to multinational organizations.

• Proven ability to generate revenue and grow market share

• Track record of success in managing large client relationships and leading global teams

• Proven experience successfully managing multiple projects, producing quality deliverables on time and within budget.

• Strong client relationship, interpersonal and team skills.

• Superior ability to influence and collaborate with senior management and work across all levels of an organization including well developed written and oral communication skills

• A professional presence with polished and well developed oral and written communication skills

• Flexibility and proven ability to diagnose and resolve issues

• Self-starter attitude and ability to work with ambiguity

• Strong analytical and creative skills

• Enjoys training/mentoring junior staff

• The ability to see the “big picture,” leveraging the resources of related practices to address the…
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