Senior Director, Portfolio Management

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Transaction Management Lead – RTX Account Integrated Account | Multi-Geography | M3

Position Overview The Transaction Management Lead owns transaction management delivery across RTX's ~80MM SF global portfolio, spanning multiple business units. The role drives portfolio strategy and upstream planning ahead of transaction execution, coordinates Leasing Advisory brokers and Work Dynamics TM teams to deliver integrated solutions, and ensures governance, process consistency, and operational excellence across the account.

This role operates in a strategy first, fast-paced client environment with evolving priorities and technologies. The ideal candidate is a strategic, data-driven advisor who builds strong executive relationships, leads with strong portfolio strategy instincts, working upstream of transaction triggers to anticipate client needs, while operating with the agility and speed of execution this client expects.

Leadership Leads transaction management across the ~80MM SF global portfolio, spanning multiple business units

Leads a team of transaction managers and cross-functional teams across dispersed markets

Coordinates activity across Leasing Advisory brokers and Work Dynamics TM teams to deliver integrated solutions

Attracts, hires, and retains top talent; builds team performance through coaching and feedback

Acts as player-coach, personally engaging on select high-priority or complex transactionsundefined

Portfolio Strategy & Upstream Planning Drives portfolio strategy, including optimization, occupancy planning, and scenario analysis

Develops multi-year transaction roadmaps that anticipate real estate needs ahead of individual deal triggers

Leads upstream strategic initiatives and supports executive decision-making prior to transaction execution

Aligns portfolio strategy with client business objectives across business units and geographies

Partners with client leadership to translate business priorities into long-term real estate strategy and execution

Uses portfolio data and insights to support forecasting, pipeline management, and strategic recommendations

Client/Stakeholder Management Builds strong executive-level client relationships through strategic, data-driven advisory support

Serves as single point of contact for TM service delivery and escalations

Owns TM contractual obligations to the client

Develops and implements the account business plan Financial Management Owns Transaction Management P&LMeets account growth targets and identifies cross-sell opportunities for JLL products

Tracks fee collection and accounts receivable

Contract Management Ensures governance, process consistency, and achievement of KPIs, service levels, and other contracted metrics

Runs the change control process and manages risk across the portfolio

Operations

Uses portfolio data and analytics to support KPI reporting and operational decision-making

Demonstrates agility with technology platforms, portfolio analytics, reporting tools, and data-heavy client systems

Owns direct reports' professional development and account succession planning

Builds and maintains SOPs and processes that ensure operational excellence across the portfolio

Prepares QBRs Qualifications
10+…