Ramp Operations Manager

Job Title: Ramp Operations Manager
Job Location: San Francisco-USA-94128
Work Location Type: On-Site
Salary Range: $95,000.

Since 1942, Sky Chefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce.

From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At Sky Chefs, a career is more than a job – it’s an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America’s first, foremost, and finest and take your career to new heights.

Are you ready to take on a dynamic role in one of the world's largest airline catering and hospitality providers?

Sky Chefs is on the lookout for a passionate and driven Operations Manager who thrives in a fast-paced production environment and enjoys managing a large diverse group of employees that are focused on delivering a quality product to our customers.

As the Ramp Operations Manager, you will oversee loading, unloading, and catering, hitting airline schedules and exceeding expectations as well as play a pivotal role in monitoring and engaging employees in all safety and performance initiatives.

Your leadership will be instrumental in guiding, motivating, and developing our talented team members, ensuring that our values and management principles are at the heart of everything we do.

• Direct all ramp operations, ensuring safe, efficient, and compliant execution
• Drive daily productivity through effective planning, staffing, scheduling, and labor cost control
• Guarantee on-time aircraft catering and equipment delivery that aligns with strict airline schedules
• Lead root-cause investigations for service or quality issues and implement corrective actions
• Maintain strong relationships with airline partners, internal departments, and union workforce

• Ensure full compliance with FDA, USDA, OSHA, HACCP, GQS, and airline-specific requirements
• Champion a culture of safety and accountability across all ramp teams
• Attend daily operational briefings and provide insight on shift performance

• Manage inventory levels for customer-specific equipment
• Oversee deployment of staff, equipment, and materials to meet operational demands
• Support annual budgeting, business planning, and performance tracking

• Lead, coach, and develop a high-performing team aligned with company values
• Manage performance through the Global Performance System (GPS)
• Foster a culture of teamwork, respect, and continuous improvement
• Support initiatives in Lean Manufacturing, Quality, Safety, and Operational Excellence
• Ensure the department is organized, staffed, and supported to meet business goals

Bachelor’s degree or equivalent experience required

5–7 years of management experience in operations, logistics, distribution, aviation, food production, or a similar fast-paced environment

Experience in using and managing Variable Production Systems and schedules

Strong communication, training and interpersonal skills

Knowledge of lean manufacturing

Proven success in improving work processes and leading change in a complex, fast environment

Proven ability to lead large teams and drive performance in a…