Manager of Cash Operations

Company Federal Reserve Bank of San Francisco We are the Federal Reserve Bank of San Francisco — public servants with a mission to advance the nation’s monetary, financial, and payment systems to build a stronger economy for all Americans.

As part of the nation’s central bank, we are committed to understanding and serving the vibrant, expansive communities of the Twelfth District, which covers the nine western states of the U.S.

That means we seek and appreciate new perspectives and build opportunities to learn and grow.

At the SF Fed, we approach our work with integrity and a commitment to service.

The Federal Reserve Bank of San Francisco is seeking an Operations Manager in our San Francisco Office location. As the Operations Manager, you will provide day-to-day oversight of one of five district Cash operations and ensure that sufficient currency and coin are in circulation to meet public demand.

The Manager also ensures that the San Francisco cash office accepts deposits of excess and unfit currency from depository financial institutions, prepares currency and coin for distribution and removes counterfeit and unfit currency from circulation. Specifically, financial institutions come to the San Francisco cash office for their currency and coin needs, including making a deposit or placing an order. When financial institutions have more currency or coin than they need, they can deposit the surplus with the San Francisco cash office.

When deposits are received, they are processed on machines that count, sort, and repackage the fit and genuine currency for recirculation.

As a key member of the District Cash Services management team, you will play a critical role in implementing the Group’s strategic plan, supporting the overall mission and vision of the Group and providing influential thought leadership to the Bank and System cash community.

Our ideal candidate for this role is a proven operations and people leader with experience influencing multiple departments across an organization, is an excellent communicator, sets a high bar for themself, and is adept at developing and coaching talent. If you are someone who thrives in a critical leadership position and gains personal satisfaction by leading a complex business, then this is for you!

Banking experience is not required. Experience in military, manufacturing, automotive, biotech, electronics, energy, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments are also desired.

Location:

Federal Reserve Bank – San Francisco (100% on-site) 101 Market Street San Francisco, CA 94105.

Work schedule:

Monday – Friday 8:00AM - 5:00PM (Work hours may vary to support operational coverage).

Direct daily operations of the Cash Administration and Paying and Receiving units in compliance with Bank, Board of Governors, and Treasury policies, controls, and procedures Achieve strategic objectives and performance targets (quality, cost, efficiency, effectiveness) by monitoring progress, addressing root causes of underperformance, and driving continuous improvement Lead and inspire team members by setting a clear vision aligned with the Bank's strategic direction, and support their growth and career progression through coaching, training, recognition, and performance management Foster strong collaborative customer and vendor relationships within the vendor supply chain to ensure adherence to service levels and contractual obligations Monitor compliance performance and ensure internal risk management requirements are met.

Review risk assessments to identify root causes and confirm effective corrective action plans Drive Group-wide process improvements by using data…