Program Director - West

Program Director
- West### Program Director
- West Apply:
On-site:
San Francisco, CA:
Full time:
Posted Today:
REQ
544066
** JLL empowers you to shape a brighter way**.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
** What this job involves
** The Program Director serves as the executive-level program oversight authority for high-value capital project portfolios across assigned regional markets, carrying single-point accountability for cumulative portfolio spend ranging from $100M to $500M+. Operating within a structured two-tiered delivery model, this role provides strategic governance, financial control, and client relationship management across multiple concurrent high-complexity capital initiatives—including core and shell developments and ground-up projects ranging from $30M to $100M+ in individual spend—while directing regional PM leads and local project management support teams who execute day-to-day field activities.

** Your day-to-day tasks will include:
*** Directing strategic program execution of major capital initiatives and ground-up developments across regional portfolio hubs
* Serving as the primary point of escalation for complex project risks, schedule critical paths, municipal approvals, and contractor disputes across the portfolio
* Managing client executive relationships, portfolio fee structure alignment, and overall account governance
* Overseeing program-wide budget forecasting, Monthly Cost Reports (MCR), Value of Work Done (VOWD) tracking, and financial baselines
* Establishing standardized playbooks for project intake, design reviews, Technical Due Diligence (TDD), and contractor procurement
* Enforcing risk mitigation guidelines and safety standards across all local delivery partners and general contractors
* Safeguarding key operational milestones, including the buffer between Contractor Handover and First Day of Business (FDOB)  
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* Required Qualifications:

*** Bachelor's degree in Architecture, Engineering, Construction Management, or Business Administration
* 12–15+ years of experience leading large-scale corporate real estate capital programs, ground-up developments, and tenant improvement portfolios
* Proven track record directing multi-disciplinary teams and managing local PM sub-consultants
* Demonstrated experience maintaining client executive relationships at the Director and senior program level
* Advanced expertise in master scheduling tools (Primavera P6 or MS Project)
* Experience with financial modeling and program-wide budget/cost forecasting
* Proficiency in contract administration, including familiarity with GPMA Exhibit E-2 frameworks  
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* Preferred Qualifications:

*** Master's degree in a related field
* Hands-on experience with e-Builder or comparable program management software
* Familiarity with Technical Due Diligence (TDD) processes and standardized project intake playbooks
* Working knowledge of Value of Work Done (VOWD) and Monthly Cost Report (MCR) methodologies
* Experience operating within a two-tiered program/local delivery model
* Exposure to municipal approval processes and construction risk/safety compliance standards
* Background in commercial risk management across multi-market regional portfolios  This position does not provide visa sponsorship. Candidates must be authorized to work in…