Director of Content and Communications

Happy Robot is the infrastructure for enterprises to build and orchestrate AI work forces. Our AI workers don't just communicate through voice and email - they make decisions, take action, and run operations autonomously across entire enterprise systems. Born in Y Combinator (S23) and backed by a16z, Base
10, Prysm Capital and Eurazeo with over $200M raised, we power critical operations for global enterprises worldwide.

Our platform is battle-tested in the most demanding environments, where AI has real consequences. We started in logistics, built our own voice stack, models, and orchestration layer from the ground up, and are now bringing that infrastructure to every enterprise that runs the real economy. Learn more about our vision in our manifesto.

This is a senior leadership role responsible for shaping and amplifying Happy Robot's company narrative, brand voice, and presence in the market. As Happy Robot's first Content and Communications leader, you will build the function from the ground up, establishing the strategy, processes, and team needed to scale it as the company grows. You will work closely with the founders and leadership team to develop their voices, create high-impact media and thought leadership opportunities, and build awareness with customers, talent, investors, partners, and the broader technology industry.

This is an opportunity to define the narrative of a high-growth company while building a world-class communications organization from the ground up. You are obsessed with the customer journey and passionate about building world-class content and experiences for groundbreaking brands and products that are redefining their industries.

• Own Happy Robot's overall company narrative, messaging, and content strategy, ensuring we consistently communicate an ambitious, differentiated, and compelling vision.

• Build a world-class B2B content and communications organization that positions Happy Robot as a sophisticated, high-tech industrial company and category leader.

• Develop campaign narratives for Happy Robot’s ICPs including digital and OOH media.

• Develop compelling customer stories, articles, blogs, and other content that demonstrate Happy Robot's impact and establish credibility with enterprise audiences.

• Build and execute a communications strategy around company milestones, growth, product innovation, customer momentum, partnerships, and other major announcements.

• Develop and lead founder thought leadership, including executive content, speaking opportunities, media engagements, podcasts, and industry events.

• Build relationships with top-tier journalists, publications, podcasts, conference organizers, and other influential voices to expand Happy Robot's reach and awareness.

• Identify and create opportunities for Happy Robot and its leadership to participate in high-impact conversations shaping AI, automation, and the future of work.

• Partner closely with Marketing, Product, Sales, and leadership to ensure the company narrative is consistent across customer, industry, and corporate communications.

• Proven leadership experience building and leading Content, Communications, or Marketing functions.

• 8+ years of experience in B2B technology, enterprise software, AI, automation, or a related industry.

• Exceptional storytelling, writing, and communication skills with the ability to make complex technology accessible and compelling.

• High creativity to create narratives and campaigns that stand out in a competitive market.

• Experience developing company narratives and positioning ambitious technology companies for enterprise audiences.

• Experience working directly with founders and executives to develop thought leadership and executive communications.

• Strong understanding of B2B audiences and enterprise technology buying environments.

• Aspirational, pioneering mindset with a sophisticated understanding of how to build a category-defining technology brand.

• Highly strategic and hands-on, with the ability to set a vision while executing in a fast-paced, high-growth environment.

• Experience at a high-growth startup or category-defining technology company.

• Background in AI, robotics, industrial technology, logistics, supply chain, or enterprise automation.

• Strong media relationships and a demonstrated ability to generate meaningful PR, podcast, speaking, and thought leadership opportunities.

• Experience launching a company or product into a new category.

• Experience building and…