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Head of Customer Marketing & Advocacy

Job in San Francisco, San Francisco County, California, 94199, USA
Listing for: Factory
Full Time position
Listed on 2026-10-11
Job specializations:
  • Marketing / Advertising / PR
    Marketing Management, Marketing Communications, Marketing Strategy
Salary/Wage Range or Industry Benchmark: 180000 - 230000 USD Yearly USD 180000.00 230000.00 YEAR
Job Description & How to Apply Below

Factory is seeking a founding Customer Marketing Lead to shape how customers’ impact is seen externally. You will build the evidence engine, craft stories, and drive programs across case studies, advisory boards, events, and speaking engagements with enterprise customers.

You will work closely with Sales, hire a content lead, and own the customer voice from capture to positioning. This is an in-office, San Francisco role requiring hands-on leadership.

We have an opening for a Head of Customer Marketing & Advocacy in San Francisco, CA, United States within Marketing & Media.

This role, Head of Customer Marketing & Advocacy at Factory, could be your next move.

Are you ready to take on the Head of Customer Marketing & Advocacy role at Factory?

We would love to welcome a new Head of Customer Marketing & Advocacy to our team in San Francisco, CA, United States.

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