Associate Director, Peer Parent Partner Program – Mental Health Services

Careers by E mpowering Futures, Building Communities

Imagine going to work each day knowing that your efforts positively impact individuals and communities. As a global movement and the nation’s leading nonprofit organization dedicated to strengthening communities through youth development, healthy living, and social responsibility, the YMCA of Greater San Francisco offers more than just a job—we offer a career with a future and the opportunity to make a lasting difference in your community.

At the Y, you can uncover your passion and build a lifelong career addressing some of the nation’s most pressing social issues.

At the YMCA of Greater San Francisco, we are committed to demonstrating values that aim to building strong communities where you can Be
, Belong and Become
. With Truth & Courage
, we strive to understand and act on individual and societal truths. We ensure a safe and inclusive environment with Authenticity & Accessibility
, allowing everyone to participate according to their needs. Our approach is Dependable & Creative
, as we respond to community needs through strong partnerships. Above all, we embody Dignity & Empathy
, treating everyone with respect and compassion, and recognizing the inherent dignity in all individuals.

The Associate Director oversees the daily operations of the Peer Parent Partner Program (4

Ps), a peer-to-peer support initiative designed to empower families engaged with the child welfare and juvenile probation systems. Reporting to the Director of Inclusion and Peer Support Programs, this role provides program leadership, staff supervision, and partnership development to ensure effective, trauma-informed, and culturally responsive service delivery.

The ideal candidate brings experience in family support services, strong leadership and coordination skills, and a commitment to advancing equitable practices that elevate parent and community voices.

• Manage the day-to-day implementation of the 4
  
  Ps program, including intake processes, referral coordination, and service delivery.
• Develop, monitor, and evaluate systems for program effectiveness and continuous improvement.
• Ensure program activities align with organizational goals, policies, and funding requirements.

• Provide direct supervision, coaching, and reflective support to Peer Parent Partners.
• Identify professional development needs and coordinate training opportunities.
• Oversee completion of required certifications and maintain accurate records of staff progress.

• Build and maintain strong relationships with child welfare agencies, probation departments, and community-based organizations.
• Represent the program at meetings, collaborative networks, and community events.
• Support communication and coordination across teams to ensure seamless client experiences.

• Review case documentation and ensure accuracy, confidentiality, and compliance with program standards.
• Track and analyze program metrics to assess outcomes and identify areas for improvement.
• Collaborate with the Director to prepare reports, data summaries, and evaluation materials.

• Facilitate support groups, workshops, and other engagement activities for families as needed.
• Promote culturally responsive, strengths-based, and trauma-informed approaches throughout all interactions.
• Foster an environment of respect, empowerment, and inclusion for staff and families served.

• Bachelor’s degree in Social Work, Psychology, Human Services, or a related field OR equivalent combination of education and professional experience.
• Minimum 3 years of experience in family support, peer mentorship, case management, or similar programs.
• Experience supervising staff or volunteers.
• Strong understanding of child welfare, probation, and community-based support systems.
• Excellent communication, facilitation, and organizational skills.

• Experience working with, supporting, or navigating child- and family-support or related systems, either…