Stewardship and Donor Relations Coordinator

Description

SFCM is seeking a Stewardship and Donor Relations Coordinator to foster deep and meaningful connections between the Conservatory and its many supporters. A member of a 10-person Advancement team, this role will help shape and implement short- and long-term stewardship, recognition, and donor engagement plans, maximizing the ability of the Advancement team to demonstrate the impact of philanthropy build quality relationships with SFCM’s annual, major, principal, and planned gift donors.

The role also provides key database and operations support within the Advancement team.

Reporting to the Associate Vice President of Advancement Operations, the Stewardship and Donor Relations Coordinator is responsible for collaborating across fundraising divisions to provide engagement touchpoints for donors at all levels and for working in partnership with Gift Officers to execute personalized stewardship for SFCM’s most generous supporters. Working closely with the Financial Aid office, front-line fundraisers, and Accounting, this role manages the annual stewardship of scholarship donors and their named funds, tracking and reporting on scholarships and award recipients, including collaborating with our Events team on our annual Scholarship Luncheon.

Internal Collaborators:
Advancement, Financial Aid, Marketing, Faculty, Conservatory staff, students

External Contacts:
Donors, Trustees, vendors

• Create and activate a comprehensive stewardship strategy that identifies distinct and creative opportunities for donor acknowledgment, recognition, and engagement and demonstrates the impact of gifts at all levels
• Draft and compile annual endowment and scholarship reports for donors
• Collaborate with the Donor Experience and Events team to manage individual visits andlarge-scale stewardship events, such as behind-the-scenes tours, concerts, and master classes
• Coordinate the production of stewardship mailings and digital communications including holiday cards, birthday cards, first-time donor cards and e-newsletters
• Ensuring appropriate donor recognition throughout the Bowes Center and 50 Oak facility, including administering signage and adhering to recognition standards
• Foster strong collaboration with academic and program partners for the purpose of tracking and reporting on impact
• Conduct prospect research on new and existing donors using iWave and other tools, informing the team of appropriate stewardship/engagement opportunities and generating facebooks for Advancement events to be referenced by Gift Officers and the Executive Office
• Partner with Box Office to facilitate seat reservations for donors attending events and performances

• Manage and execute SFCM’s donor acknowledgment process, including generating acknowledgment letters in a timely fashion, ensuring that messaging templates are updated periodically and gift records are accurate
• Manage student scholarship information in Blackbaud Awards Management system for award tracking, reporting, and communication
• Serve as the main point of contact for gift-in-kind inquiries and liaise with faculty on gift acceptance, completing relevant gift paperwork for Accounting
• Receive cross-training on gift processing, supporting the AVP of Advancement Operations on all gift-related data entry in Raiser’s Edge
• Oversee print donor recognition listings, including those in concert program books, on the SFCM website, and in the annual impact report and ensure accuracy in the database
• Maintain records between Raiser’s Edge and SFCM’s email platform, including contact information, communication preferences, and email lists
• Provide database support to the Advancement team, serving as a secondary administrator for…