Development Coordinator

Position:
Development Coordinator

Reports to:

Director of Development

Status:
Non-Exempt, Non-Union

Location:

Main Headquarters, 1171 Mission St

Salary: $73,000-$75,000

Founded in 1978, Community Forward SF is a multi-site organization providing innovative and inclusive shelter, housing, mental health care, and supportive services for people experiencing homelessness and housing instability across San Francisco. Our mission is to empower women and all people to break cycles of housing instability and violence. For nearly five decades, we have met people where they are—providing safety, resources, and support they need to move toward stability and home.

As part of the Development team, the Development Coordinator supports Community Forward SF’s fundraising efforts by processing donations; maintaining donor records, preparing reports, coordinating communications and events logistics; and supporting donor stewardship and engagement. Under the direction of the Director of Development, the Coordinator supports daily operations and executes fundraising and engagement activities.

• Process, record, and acknowledge all gifts, pledges, pledge payments, and in-kind donations accurately and promptly.
• Create and maintain accurate, complete, and up-to-date donor and constituent records in Salesforce, including entering new contacts and updating existing information.
• Collaborate with the Director of Development and the Finance department on monthly reconciliation.
• Manage Salesforce data imports, exports, queries, list segmentation, dashboards, and reports to support fundraising, donor engagement, volunteer metrics, and departmental decision-making.
• Conduct regular data audits, maintain CRM documentation and procedures, and identify opportunities to improve data quality, systems, and workflows.

• Support the execution of our communications plan in coordination with the Director of Development and Vice President of Philanthropy, including drafting and editing fundraising appeals, donor communications, event promotions, impact stories, social media content, and other digital and print materials.
• Coordinate with designers and other vendors on direct mail campaigns, annual reports, event materials, and other collateral.
• Maintain website content and develop, schedule, and publish social media posts across relevant platforms.
• Monitor and report on digital performance and identify opportunities to improve engagement.

• Under the direction of the Director of Development, coordinate and execute logistics for fundraising, donor cultivation, stewardship, and community events, including the annual Community Forward Ball.
• Maintain event databases, guest lists, and communications through Greater Giving, ensuring accurate integration with Salesforce.
• Coordinate assigned day-of event logistics, including setup, guest registration, vendor communications, and Fund-a-Need support.
• Coordinate post-event reconciliation, gift entry, acknowledgments, data cleanup, and reporting in partnership with the Director of Development and Finance.

• Coordinate volunteer activities, including recruitment support, logistics, scheduling, and volunteer recognition in collaboration with the Development team.
• Coordinate in-kind donations including maintaining organizational wishlists and managing distribution in collaboration with Programs.
• Conduct prospect and donor research and prepare briefing materials.
• Coordinate scheduling, meeting preparation, and other administrative needs for the Development team and organizational leadership.
• Represent Community Forward SF professionally when interacting…