Program Supervisor Community Programs and Organizing

At The Crossroads cultivates long-term relationships with unhoused young people who would otherwise be disconnected from consistent support. We believe everyone has goals and support the goals young people identify, when they want our help.

ATC’s work is voluntary, relationship-centered, harm-reduction-oriented, strengths-based, and nonjudgmental. We respect self-determination and recognize that change is rarely linear.

Learn more about ATC’s mission at:(Use the "Apply for this Job" box below)..org

ATC is in a period of programmatic transition. The Program Supervisor will lead development and build-out of a community-led, rights-based “serve the people” framework and its programs, in partnership with young people, staff, the Deputy Director, and community organizations. This work will build on the strongest elements of ATC’s historic and current direct services—unconditional relationship-building, outreach, on-the-spot, one-to-one support—and extend them to advance youth leadership, collective care, and community power.

The role will translate this framework into program structures, staff practice, partnerships, and learning systems linking immediate needs to voluntary membership, political education, collective problem-solving, advocacy, and organizing for transitional-age youth’s rights and priorities. The relationship practice will draw on Intentional Peer Support (IPS), emphasizing connection, attention to each person’s worldview, mutuality and co-learning, and movement toward what young people want.

Young people are members and knowledge-holders; counselors are supported as counselor-organizers. Participation is always voluntary and never a condition of support.

The Program Supervisor will assess priorities and capacity, build an implementation plan, and develop programs and infrastructure in phases. They will oversee and strengthen existing services throughout the transition, preserving continuity, quality, and accountability as ATC builds what comes next.

• Lead a participatory assessment of ATC’s current programs, youth priorities, unmet needs, staff capacity, partnerships, funding, and operational requirements; use the findings to recommend a phased program plan.
• Oversee and strengthen outreach and supportive services, maintaining accessible, relationship-based, no-judgment support without arbitrary time limits or eligibility barriers.
• Develop a coherent program structure that links immediate support with voluntary membership, intentional peer support, leadership development, political education, advocacy, and community organizing.
• Design and test new program areas in response to youth-defined priorities and available resources. Potential areas for assessment may include youth-led member gatherings and advisory structures; popular political education; peer navigation and leadership development; mutual aid or community survival initiatives; and collective campaigns to advance youth rights.
• Develop program plans, scopes, staffing models, budgets, partnerships, timelines, and measures of success before recommending new commitments. Present options and resource implications to the Deputy Director and relevant decision-makers.
• Development program practices that identify practical opportunities to advance community rights and community control while supporting shared decision-making and collective care.