Associate Manager, Product Quality - Print

The Role

The Associate Manager, Product Quality - Print for Minted, ensures the quality of printed products from the initial product design phase to the final customer product. The role involves a mix of hands‑on inspection, data analysis, and collaboration with a network of PSPs to maintain high standards and improve key metrics.

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• Establish and maintain quality standards for all printed stationery and art products
• Define specifications for raw materials (like paper and ink), manufacturing processes, and the final finished products
• Develop and implement quality control procedures and inspection plans that everyone in the network follows
• Provide data analysis and reporting with a data‑driven approach to quality control
• Collect and analyze data from Reprints, NPS, and HP colour tools to identify trends, areas of weakness, and root causes of defects
• Create detailed reports for senior management, outlining quality performance and recommending improvements
• Act as a central point of contact for quality‑related issues, working with various teams across the company
• Collaborate with PSPs to implement process improvements, with suppliers to ensure the quality of raw materials, and with the product development team to ensure new products are designed with quality in mind
• Train staff on quality procedures and best practices to foster a company‑wide culture of quality
• Be comfortable with independent travel to various fulfilment locations within the US to ensure quality and performance standards are consistently met

• Excellent with vendor coordination and has great skills managing complex cross‑functional work processes and activities with many stakeholders
• A self‑starter with an ability to prioritise in a fast‑paced environment and meet changing deadlines and priorities on multiple simultaneous projects
• Able to multitask and meet deadlines while still paying attention to details and executing flawlessly
• Extremely detail and process‑oriented, and deadline driven.
• Comfortable with uncertainty and with building processes and reports from scratch where none exist today
• Able to work in a fast‑paced environment and manage projects through changing deadlines

• A passion for perfection and an eagle eye
• You're a go‑getter who actively seeks out opportunities to improve products and processes
• A strong bias for action and a track record of completing projects from ideation to execution. You are a self‑starter who thrives on ownership and accountability
• Exceptional communication skills. You're a natural at coordinating with vendors and can effectively manage complex projects with diverse stakeholders
• Experience utilising and improving project management systems, specifically Jira, to streamline workflows and boost team efficiency
• A proactive and detail‑oriented approach. You anticipate issues, meticulously manage projects, and consistently deliver polished, high‑quality results

• An interest in how technology, including AI, can be leveraged to enhance and automate print quality control.
• A deep understanding of the stationery or print industry

The compensation range for the role applies to employment offers from Minted. Our employment offers fall between the minimum and midpoint of the range to allow for continued salary growth during your employment  upper half of the range accommodates this growth and supports our intention to create an environment that encourages lasting relationships between Minted and our employees.

Geo Base Full Salary Range 2 – Includes CO, IL, MA, MD, NJ, OR, RI, TX, VT, VA, WA – $67,832 – $89,030

Geo Base Full Salary Range 3 – Includes AL, AK, AZ, AR, CT, DE, FL, GA, IA, , IN, KS, KY, LA, ME, MI, MN, MO, MS, MT, ND, NE, NM, NV, NH, NC, OH, OK, PA, SC, SD, TN, UT, WI – $62,246 – $81,698

Salaries will vary based on various factors, including but not limited to professional and academic experience, associated job responsibilities, and/or other business or organisational needs.

This role is eligible for stock options.

Benefits will be effective on the first of each month following your initial hire date.

• Medical, Dental, and Vision Benefits
• Employer Funded Health…