Xfinity Retail Sales Specialist

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$26.89 + Hourly (Salary is $19.20 Base + Targeted Commission). For the sixth time, Comcast is named a Top Company in the U.S. by Linked In. Great Places to Work has named Comcast NBCUniversal one of its ‘100 Best Companies to Work For’. Comcast is named a top 20 company on Diversity Inc’s ‘Top 50’ List.

• Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations.
• Providing outstanding customer service with all customer interactions.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customer’s everyday lifestyles.

• High School Diploma or equivalent.
• Generally, requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience.
• Ability to work a flexible schedule which includes evenings, weekends, holidays, variable schedule(s), and overtime as needed. Ability to work in alternate stores outside of the home base store.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly.

Total Target Compensation (Base Pay + Targeted Commission): $24.19 - $27.09 (annually: $50,320 to $56,352). Pay ranges are based on geography (or work location). Our uncapped commissions offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Base Pay: $19.20.

• Day‑One benefits including Medical, Dental, and Vision coverage, Comcast XFINITY courtesy services.
• Discount tickets to Comcast Universal Resorts.
• Paid Parental leave.
• Tuition reimbursement of up to $8,000.
• Paid Time Off.
• 401K Savings Plan – up to 6% dollar‑to‑dollar matching.
• …and much more.

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation. Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information or any other basis protected by applicable law.

• Customer‑Focused
• Workplace Organization
• Persuasion
• Teamwork
• Technical Knowledge
• Self Motivation
• Communication
• Critical Thinking Problem Solving
• Resilience
• Professional Integrity

High School Diploma / GED.

None listed.

2-5 Years.

Associate

Full‑time

IT Services and IT Consulting, Technology, Information and Internet, and Telecommunications.