Regional Key Account Executive- Pacific Coast

Regional Key Account Executive - Pacific Coast

The Regional Key Account Executive is part of our Customer Solutions team. Customer Solutions is where we partner across Stryker to simplify complexity through bold thinking. You’ll work across the enterprise, lead meaningful change and help transform how we serve our customers. If you’re looking for challenge, visibility and the chance to shape what’s next, there’s no better place to grow.

Join the team that’s building what’s next, together.

• Maintain routine communication with divisional sales forces to gather and share information as part of their IDN account management and contracting strategies.
• Reinforce established relationships with all pertinent Supply Chain personnel, including leads of contracting, value analysis, and other key decision makers. Build supply chain allies that ensure Stryker gets the last look in all desired contracting activities.
• Maintain an ongoing dialog with the customer to listen, understand, and bring the best of Stryker to improve patient outcomes and streamline the buying process.
• Monitor all product conversion opportunities, apply analytics and report regularly on progress both internally and externally.
• Identify and help coordinate new opportunities with Supply Chain and sales to build new business and protect existing business through coordinated sales efforts, improved agreements, and contract compliance.
• Serve as a point of access and coordination for Med Surg/Orthopedics/NT sales to the IDN’s key economic and operational resources.
• Partner with divisional Strategic Sales/Business Unit Liaisons to incorporate accurate BU pricing goals and strategies into customer proposals and agreements. Use the Contract Enablement function & Finance to help propose the most complete and advantageous cross‑divisionally contract positions.

• Meet IDN objectives concerning orders growth and preferred vendor agreements and other performance metrics.
• Lead or team up with other Business Unit leaders to perform Stryker Portfolio Business Reviews.
• Develop comprehensive annual account reports, IDN opportunity roadmaps, and collaborate with sales to ensure alignment with BU strategy and objectives, Med Surg/Orthopedics/NT goals.
• Work with Supply Chain to assist sales in accelerating the sales process and removing obstacles, identify opportunities, and drive long‑term customer loyalty.
• Follow the established SYK Legal Contracting process during agreement creation and execution.
• Proactively monitor contract compliance levels and evaluate and communicate results to improve compliance, target new business and contract cross‑divisionally ahead of expiration.
• Track monthly progress against goals; identify:
  Successes, Weaknesses, Opportunities and Threats (SWOT).

• Support pricing, contracting and sales among other business‑related matters as driven through the Supply Chain office within assigned IDNs as they relate to their Portfolios.
• Collaborate with Elevate Contract Enablement and other internal and external departments including Legal, National Accounts, and Strategic Sales to optimize contract execution.
• Maintain and grow knowledge base of capital equipment, disposable products, Flex Financial and Pro Care service agreements, as well as associated GPO/contract position for each business unit.

• Identify overarching issues and supply chain concerns across member IDN facilities and assist in resolution with local sales teams and Contract Enablement.
• Delegate operational tasks timely and effectively such as contract activation, price changes/amendments, orders, and invoice payments to partners inside Elevate Contract Enablement.
• Cultivate the partnership mentality within named region IDNs and identify opportunities to add “non‑price” value using existing initiatives, programs, and other forms of aggregated value.

• Attend Stryker and industry meetings as appropriate.
• Maintain knowledge of market trends, competitive actions, product needs, and customer base.
• In conjunction with management, create annual personal development plan to increase…