E-Commerce Sales Consultant

E-Commerce Sales Consultant

The E-Commerce Sales Consultant is responsible for generating and nurturing leads through online channels, ultimately converting them into sales. This role combines digital marketing skills with a strong understanding of the automotive industry.

Responsibilities

• Lead Generation:
Utilize various online platforms and tools to attract and generate qualified leads.

• Lead

Qualification:

Screen incoming leads to determine their interest level and potential fit for the dealership's inventory.

• Customer Communication:
Engage with leads through email, phone, and online chat to provide information, answer questions, and build rapport.

• Sales Process:
Guide leads through the sales process, from initial contact to closing the deal.

• CRM Management:
Maintain accurate records of customer interactions and sales activities in the dealership's CRM system.

• Inventory Knowledge:
Stay up-to-date on the dealership's inventory and effectively communicate the features and benefits of each vehicle.

• Online Marketing:
Assist with managing the dealership's online presence, including website updates and social media campaigns.

• Other duties as assigned.

Qualifications

• Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness, optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.

•

Education:

High school diploma or equivalent.

•

Experience:

Previous experience in e-commerce, online sales, or digital marketing.

• Strong communication skills, both written and verbal.

• Proficiency in using CRM software and other sales tools.

• Ability to work independently and as part of a team.

• Excellent customer service skills.

• Knowledge of the automotive industry and sales processes.

• Strong attention to detail and organizational skills.

Physical Requirements

• Paperwork Processing:
Signing and filing necessary documents.

• Inventory Management:
Assisting with inventory tasks, such as moving vehicles or preparing them for delivery.

• Ability to stand, walk, and sit for extended periods.

Benefits

• Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and take on new leadership responsibilities.

• Positive Culture – Be part of a supportive and collaborative team.

• Growth Opportunities – Opportunities for continued personal and professional growth.

• Competitive Compensation – Enjoy a competitive salary and comprehensive benefits package.

• We are an Equal Opportunity Employer and value diversity and inclusion at our company.

About Us

• We were founded in 2014 by Jeff Swickard in Wilsonville, OR.

• We’re a hospitality company that happens to sell cars, parts, and service.

• We are a team. Everyone plays a role in our success.

• Culture:
We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!

• Highline Brands:
Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.

• We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.

Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career.

Do you have what it takes?

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