Product Support Sales Representative; PSSR - Northern

Product Support Sales Representative (PSSR) - Northern California H&A Recruiter

Our client is seeking a Product Support Sales Representative (PSSR) to help drive growth through aftermarket solutions and service offerings in Northern California
. This role focuses on building long‑term relationships and delivering solutions that keep their customers’ operations running smoothly.

This is an excellent opportunity for someone with a customer‑focused sales mindset who enjoys problem‑solving, building trust, and driving repeat business.

• Develop and maintain relationships with existing equipment customers to identify support needs.
• Sell service contracts, parts, and additional company offerings.
• Collaborate closely with sales representatives to ensure a seamless customer experience after the sale.
• Conduct regular customer visits to promote services, maintenance programs, and value‑added solutions.
• Identify opportunities to expand customer engagement and maximize aftermarket revenue.
• Prepare quotes, proposals, and follow‑up communications to close sales.
• Maintain accurate records of customer activity, sales pipeline, and opportunities in CRM systems.

For more information on this position, please contact Amy Bighorse at Herk & Associates:

• Previous sales or customer service experience, preferably in material handling or a related industry.
• Associates or Bachelor’s degree preferred.
• Strong communication, relationship‑building, and problem‑solving skills.
• Self‑motivated and comfortable working independently in the field.
• Proficient with Microsoft Office and CRM systems.
• Valid driver’s licence and clean driving record.