Manager, Sales Engineering - Data Security - Commercial, Public Sector LATAM

Position: Manager, Sales Engineering - Data Security - Commercial, Public Sector, & LATAM
About Us

Proofpoint is the leader in human‑centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We’re driven by a mission to stay ahead of bad actors and safeguard the digital world.

How We Work

At Proofpoint, you’ll be part of a global team that breaks barriers to redefine cybersecurity, guided by our BRAVE core values:
Bold in how we dream and innovate, Responsive to feedback, challenges, and opportunities, Accountable for results and best‑in‑class outcomes, Visionary in future‑focused problem‑solving, and Exceptional in execution and impact.

The Role and the Team

Proofpoint is looking for a Sales Engineering Manager (SEM) to lead a fast‑growing team of Sales Engineers focused on Data Security covering the Americas Public Sector and Commercial segments as well as the LATAM region.

Our SEMs lead from the front, are customer‑facing, hands‑on technical, and focused on enabling and empowering their teams to be successful. Candidates should have experience leading/mentoring Sales Engineering teams, prior experience as a sales engineer, and a track record of being involved in complex customer deals. A background in data security or risk & governance is preferred.

Responsibilities

• Coach, enable, and empower a team of experienced Specialist Sales Engineers.

• Strengthen the team by setting shared goals, information sharing, and establishing mentoring relationships.

• Ramp newer members on rules of engagement, build relationships with Specialist Sales Reps, provide technical training, and help them become self‑sufficient.

• Develop and mentor your team to help them achieve their career goals, ideally here at Proofpoint.

• Actively participate in escalations and resolve customer challenges.

• Partner with Recruiting and HR to attract, hire, and retain top talent to support our rapid growth.

• Be customer‑facing! Frequently attend meetings with members of your team.

• Inspire Data Security SEs to become better story engineers by leveraging past field experiences and lessons learned on pain points, use cases, unique ways to win, and competitive scenarios.

• Work collaboratively with other groups, including Sales, Professional Services, Support, Engineering, and Product Management, to ensure effective operation of your team, achieve the technical win, and ensure ongoing customer satisfaction.

• Formulate best practices for presentations, demos, and evaluations as well as overall sales strategy.

• Act as a trusted advisor to higher‑level management on strategic opportunity reviews, emerging competitive threats, product direction, and establishing sales objectives and strategies.

• Participate in ongoing technical training alongside your team.

• Evangelize the Proofpoint vision to customers and prospects at all levels, from technical to C‑suite.

• Put your individual contributor hat on when needed, engage with customers, and help formulate strategies for target accounts.

• Build relationships/partner with Sales Management and Sales Teams to acquire/grow accounts.

• Build relationships/partner with Product and Marketing teams to help prioritize technical features and perfect go‑to‑market strategy.

• Track and maintain accurate records of SE engagements and effectively communicate this to management.

• Establish a regular cadence with SEs to provide feedback on opportunities, discuss areas of improvement (skill developments) in technical areas, and closely work with Sr. SE Leadership on a growth plan.

• Responsible for completing periodic and yearly performance reviews.

• Partner with other groups such as Professional Services and Customer Success to help us continue our tradition of an outstanding customer experience and industry‑leading customer retention.

• Become a student of our security and risk platform.

• The role will require travel between 25-75% within the region.

Job Requirements

• Minimum 2+ years of proven track record and experience in leading/mentoring/developing sales engineering teams and guiding them to success; ideally in the Data Security area.

• Previous experience within a specialist/overlay sales structure.

• Previous experience as…