Regional Sales Manager - West Coast

Overview

Thorlabs is pleased to play a role in advancing science through the components, instruments, and systems we design and manufacture. We believe that science and innovation have great potential to improve the world around us and are committed to advancing photonics (i.e., light-based) technologies that positively impact our customers, employees, and communities. Via educational outreach and more sustainable business practices, we continuously invest in a brighter future.

We recognize that each of our employees is a unique individual with the ability to contribute to our success and seek to find great people who will thrive in our fun, fast-paced culture.

A Regional Sales Manager at Thorlabs is an exciting, high-visibility role combining interpersonal communication and relationship-building skills along with technical aptitude and presence. Regional Sales Managers are responsible for developing and maintaining relationships with OEM customers and Key Accounts in the assigned geographic region. A primary focus of this position is new business generation, including lead qualification and solution development across the photonics industry.

Activities include frequent communication with the customer (specifications, pricing, product availability, services, etc.), contract negotiation, and coordination of design and manufacturing resources for custom solutions. Key to this role is close engagement with the various business units and entities across the global Thorlabs organization representing extensive manufacturing capabilities.

While the position reports into Newton, NJ, the qualified candidate must live in any area of California or Colorado.

Essential Job Functions include the following, but are not limited to:

• Identify new opportunities and new markets for the Thorlabs OEM team representing Thorlabs catalog of over 22,000 products as well as complete custom solutions and capabilities
• Qualify and understand OEM customer technical needs (physics/engineering background required, optics/laser expertise preferred) to lead internal team of experts to deliver on OEM customer projects
• OEM and Key Account Management
  • Dedicated point of contact for the customer
  • Ensure that products and services meet or exceed customer expectations
  • Handle all negotiations with OEM customers and Key Accounts
  • Be the customer’s advocate within Thorlabs
• Work with OEM Project Managers, Solutions Engineers, and Sales Coordinators to provide customers with custom solutions from project conception to project end–of-life strategies
• Provides accurate sales forecasting to Industrial Sales Manager and helps define sales growth strategies for the region and specific target market growth
• Provides market feedback to R&D and Mar Com groups
• Regular travel to customer facilities, industry trade shows, and Thorlabs locations. 30-50% travel is typical.
• Manage and maintain pipeline and opportunities in CRM

Experience:

• Minimum 3 years of experience in technical sales and/or key account management, preferably with OEM accounts and/or in the photonics industry

Education:

• BS in a Photonics related field (Physics, Engineering, Bio Photonics, etc.) or equivalent experience. Advanced technical degree preferred.

Specialized Knowledge and

Skills:

• Creative application of sales and business development strategies for lead generation
• Demonstrated experience in Microsoft Dynamics, CRM, Microsoft Office (Excel, Word, Outlook, PowerPoint) and communication tools
• Highly organized. Able to plan and coordinate activities within the assigned sales region including planning travel, customer visits, organizing small trade shows, etc.
• Learning oriented
• Excellent attention to detail
• Strong communication skills
• Works well independently or as part of a team
• Able to perform under tight deadlines and time constraints
• Demonstrated experience in a customer-centric environment

US citizenship or permanent residence required to work on ITAR projects

Salary range for this position is $104,000 - $150,000 depending on experience

Thorlabs values its diverse environment and is proud to be an Equal Employment Opportunity/Affirmative Action employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer.

Employees can be terminated for any reason not prohibited by law.

Thorlabs offers a complete benefits package that includes medical, dental and vision insurance, company paid life insurance, a generous PTO package, a 401(k) plan, and tuition reimbursement just to name a few..