Premier Success, Sales Executive

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Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

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The Salesforce Success Sales team is seeking an enthusiastic Sales Executive to join our AMER team. This role will be supporting our AMER business to position and sell our Premier Success Plan to our customers. This individual will ensure our most meaningful customers invest in the appropriate support offering and resource mix. This is a sales role, and the primary measurement of success will be target attainment along with YoY growth in Signature revenue.

The role will engage with sales teams to identify target accounts, scope opportunities, and position the value proposition for Signature with internal and external stakeholders. You will be part of the sales account team, and it is your responsibility to work closely with sales leaders to build pipeline and drive ACV.This is an exciting opportunity to combine consultative selling with strategic partnership, working alongside talented sales teams across AMER's organization.

Responsibilities:

Achieve and exceed targets for Premier Success plans across bookings, attach, upgrades, and conversions.

Build relationships with Sales leadership, including SVPs, AVPs and RVPs, to review territory performance and identify strategies and opportunities for Premier sales.

Provide deal support for Premier Success including customer facing calls.

Accurate weekly, monthly and quarterly forecasting and revenue delivery.

Drive internal sales enablement programs, including content creation and delivering internal training.

Evangelize Premier Success internally and externally, and serve as the subject matter expert.

Travel up to 25%

Required Experience:

7+ years experience in Sales carrying a quota with a proven track record of success

Additional experience in professional services or customer success is a plus

Experience with CRM applications (Salesforce experience is a plus, but we'll help you build product expertise)
Demonstrated track record of self-starting, risk-taking, and ability to influence without authority

Required Skills:

Strong written and verbal communication skills

Executive-level communication and interpersonal skills

Strong presentation skills required including the ability to adapt style based on audience and present complex ideas

Ability to prioritize, multi-task, and perform effectively under pressure

Great attention to detail, with strong analytical and problem solving skills

Experience with complex, escalated customer situations, ability to navigate large organizations and gain executive level buy-in Knowledge of Salesforce product and platform features, capabilities, and best use.

Attributes:

High energy, outgoing, positive attitude and ability to motivate others

Results-driven, tenacious, driven to succeed in a fast-paced environment

Collaborative and consultative work style

Ability to learn quickly and adapt to change

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