Business Development Representative

Pager Duty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the Pager Duty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, Pager Duty is the industry standard for organizations scaling resilient, autonomous operations.

Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform.

Pager Duty is seeking a Business Development Representative to join our diverse, customer-focused team! As Business Development Representative, you will report to a Manager of Sales Development and as part of a dynamic team, you'll collaborate closely with our talented Account Executives, fuelling their pipelines with promising leads and conquering territories together. Imagine the thrill of diving into the heart of the sales cycle, exploring every aspect and seizing captivating opportunities.

With our fast-paced, high-volume environment, your energy will soar, and your organisational skills will shine like never before.

Get ready for an exhilarating adventure as a member of the Pager Duty Business Development team! You'll be at the forefront of our Sales department, representing the prestigious Pager Duty brand and serving as the initial point of contact for our target accounts. Your role will be to ignite their interest through a modern approach to outbound prospecting, nurturing, educating and captivating them with the incredible value of Pager Duty

This isn't just a job—it's an extraordinary chance to unleash your potential, make a significant impact, and be a true sales champion. Are you ready to embrace this exciting journey with us? Join Pager Duty's Business Development team and prepare for an adventure like no other!

focus on highlighting the unique PD value and benefit our products and services can provide to a customer. It goes beyond just features and price, emphasising the impact and solutions that address the customer's specific needs or challenge

• Effectively communicate Pager Duty's business value proposition to evaluate interest in making a purchase, demonstrating a strong passion for transformation and innovation.
• Quickly adapting to the Command of the Message (COM) selling model and employing solution selling/customer-centric sales method

Establishing, overseeing and maintaining genuine connections with customers

• Consistently achieve sales goals, maintaining a proven track record of success.
• Exhibit strong collaboration and time management skills to maximize efficiency and productivity.

Ensuring that one’s own and other’s work and information are complete and accurate; careful preparation for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled to contribute to Pager Duty's long-term strategic initiatives

• Utilize best practices in account development to strategically target enterprise accounts, leveraging various communication channels such as phone, email, video, and social technologies.
• Employ a discovery process to engage in conversations with practitioners and management levels of our target accounts
• Proficiently use Salesforce, Sales Navigator, Gong Engage and Demandbase to optimize sales activities and focus.

• Strong communication and interpersonal skills to effectively engage with…