Strategic Account Director

Valiantys transforms how organizations work by delivering expert solutions that increase enterprise and team agility. Valiantys unlocks the full value of Atlassian’s System of Work, helping customers revolutionize product development, streamline enterprise service management (ESM), and accelerate cloud transformation. Federal and highly regulated organizations trust Valiantys to help them maximize the potential of Atlassian solutions and reach their goals. More information about Valiantys is available at

Valiantys is looking for a Strategic Account Director to accelerate growth across our most important enterprise clients and prospects.

This role is a senior, services-led growth position for a commercially ambitious leader who can create opportunity at executive level, shape complex transformation agendas and convert them into significant consulting, professional services and long-term managed services relationships.

You will operate at the intersection of client strategy, technology transformation and commercial growth, building trusted relationships with senior executives, identifying where Valiantys can create meaningful business impact and mobilizing the right expertise from across our organization to make it happen.

Your mandate is clear: open doors, create demand, expand strategic relationships and build substantial, sustainable services revenue.

For senior sales professionals who are comfortable engaging C-level stakeholders, navigating complex organizations and expanding strategic customer relationships over time.

You will build trusted executive relationships, identify transformation priorities, create long-term account strategies and grow the value Valiantys delivers across a customer organization.

• You will think like the CEO of your accounts.
• That means understanding each client’s strategy, organization, technology landscape, investment priorities, stakeholders and competitive dynamics and translating that intelligence into a deliberate growth strategy.
• You will build and execute account plans that answer three fundamental questions:
  • Where can Valiantys create the greatest value?
  • Who do we need to influence to make that happen?
  • How do we turn that value into sustainable commercial growth?
• You will develop relationships across multiple levels of the client organization, create executive sponsorship, uncover new buying centers and build a strong pipeline of opportunities capable of materially growing each account.

• The strongest candidates will understand that sophisticated services sales is not about selling consultants, days or technical resources. It is about selling change and business outcomes.
• You will lead discovery around the client’s most important challenges and ambitions, working with Valiantys’ consulting and technical experts to turn those conversations into propositions that have clear strategic relevance and measurable value.
• Whether the opportunity involves enterprise transformation, ITSM/ESM, cloud, Dev Ops, platform strategy, AI, operating-model change or managed services, you will ensure the conversation begins with the client’s desired outcome, not the technology.

• Complex services opportunities are won as a team.
• You will act as the commercial orchestrator for your accounts, bringing together the best of Valiantys across consulting, solution architecture, delivery, customer success, managed services and executive leadership.
• You will create clarity around the client’s ambition, establish a compelling win strategy and ensure our teams are aligned around the outcome we are trying to achieve.
• You will also work closely with…